Lithia Nissan of Fresno

I had water spots on my newly purchased car that I bought at Nissan Lithia and Tanner - Service Advisor did an amazing job assisting me! My wife and I want to thank Tanner, we are so pleased that Tann bought at Nissan Lithia and Tanner - Service Advisor did an amazing job assisting me! My wife and I want to thank Tanner, we are so pleased that Tanner helped us feel appreciated and he went above and beyond and provided Excellent customer service!! When I told Tanner that I noticed additional water spots on the hood of my car, he immediately addressed my concern and took care it! I was super impressed with his knowledge of the matter and reassured me that his team will take care of it. And they did, OUTSTANDING work! Thank you again! More

traded in a vehicle to them and it took them over a month to pay off my previous loan. I had to pay an additional month for a vehicle I didn't have any more and when I called them about it the manager Victor to pay off my previous loan. I had to pay an additional month for a vehicle I didn't have any more and when I called them about it the manager Victor gave me attitude and hung up on me. Don't buy from them More

I was welcomed right away! Customer service received my online offer, and was prompt to assist. All interactions were positive, and each associate went above and beyond, while patiently listening. Shout ou online offer, and was prompt to assist. All interactions were positive, and each associate went above and beyond, while patiently listening. Shout out to Sergio, Roberto, and Abraham for the well experience. I highly recommend this dealership. More

I received the worst customer service here. They never updated me with my vehicle I would have to keep calling. They let me know that it would be about a week and that turned into a month. From there they updated me with my vehicle I would have to keep calling. They let me know that it would be about a week and that turned into a month. From there they ordered a part without my consent I had let them know that I did not want that fixed on my car yet they went and ordered that part without letting me know and that part is 1800 they never called me and asked me about it. I had called them about five times and they never brought up that part to me. I even went in person and they never told me they had ordered this part. The original part that needed to be fixed hasn't even been ordered. So basically they have had my car in the shop for over a month giving me misleading information, ordering expensive parts without my consent or permission, ignoring my phone calls, yelling at me when I am rightfully mad for them not fixing what they should have originally i dont know why they treated me this way maybe because I am young and a women but all I can say is that they have caused me emotional distress, wasted my time, and treated me disrespectful. Not only that whenever I ask for a manager they refuse to bring me one so I don't know what to do or whats even really wrong with my car I am frustrated and disappointed. More

Service was excellent very helpful and friendly came to deliver my car from the comfort of my house happy with my new car would recommend deliver my car from the comfort of my house happy with my new car would recommend More

Service is always quick and easy. Joe always take care of us. He goes over what is needed and then reviews the results afterwards. Lithia Nissan of Fresno is the best dealership in town in my opinion. We are us. He goes over what is needed and then reviews the results afterwards. Lithia Nissan of Fresno is the best dealership in town in my opinion. We are always treated great and the service is impeccable! More

My visit was hassle free on my end Austy and the manager were great , I love my truck I haven’t had any issues so far . were great , I love my truck I haven’t had any issues so far . More

Joe in the service department was very kind and helpful. Being a senior and nervous about being out under quarantine he made my experience very pleasant. Being a senior and nervous about being out under quarantine he made my experience very pleasant. More

Great experience. Had exactly what we wanted. Chee was very friendly and helpful. We never thought that we would be able to gather that much info that fast and made a decision. very friendly and helpful. We never thought that we would be able to gather that much info that fast and made a decision. More