Lithia Nissan of Fresno

I like the new Loyalty Program that offered free vehicle appraisals to returning service customers. I also will always remember the customer service that I received from Jimmy Mendoza. He treated my wife an appraisals to returning service customers. I also will always remember the customer service that I received from Jimmy Mendoza. He treated my wife and me like royalty. More

Everyone in there is so helpful and I want to thank Sergio for helping me get the right car for me. He was so nice. The customer service was just amazing. And suzie for helping me understand the paperw Sergio for helping me get the right car for me. He was so nice. The customer service was just amazing. And suzie for helping me understand the paperwork she was very details and helped me a lot thank you guys so much. More

Always wonderful service at Fresno Lithia. Fast, friendly, quality service! Would definitely recommend their service and their vehicles. Still in love with mine! Thanks again! friendly, quality service! Would definitely recommend their service and their vehicles. Still in love with mine! Thanks again! More

Rocky our sales person was great and the finance manager really worked with us to get to a deal that we were pleased with. Victor was approachable and didn't pressure us. I will be back to get myself a car really worked with us to get to a deal that we were pleased with. Victor was approachable and didn't pressure us. I will be back to get myself a car now since this one was for my daughter. More

The entire staff from sales and financing, to the service department is truly exceptional and the best in the business!! I highly recommend Lithia Nissan to anyone looking to purchase a new vehicle or to re department is truly exceptional and the best in the business!! I highly recommend Lithia Nissan to anyone looking to purchase a new vehicle or to repair one they already own. More

This dealership is incompetent and unresponsive. I bought the truck in mid-November 2020 and still do not have license plates. The temporary registration/ plates expired on Feb. 9. When I purchased my truck, the truck in mid-November 2020 and still do not have license plates. The temporary registration/ plates expired on Feb. 9. When I purchased my truck, it was like a cluster f****. I told the sales people that I was interested in a particular truck and they kept trying to get me to buy a different one. They supposedly could not find a key to the truck I was interested in buying, then eventually found the key. When I took possession of the truck, they provided me with only one key and refused to pay for another one to be made. Evidently, because Lithia did not properly furnish the DMV with a weight certificate, I have not received current license plates and registration. I am driving with temporary plates that expired on Feb. 9. I have left numerous telephone messages with the dealership's DMV department and the finance department (Victor) that have gone unanswered. The sales manager, Roberto Moreno, has not responded to my Mar. 11 e-mail message. Very poor service. More

Such an easy process thank you to Sergio he was very polite and friendly and helped me find the perfect car for me. Wasn’t stressful at all. polite and friendly and helped me find the perfect car for me. Wasn’t stressful at all. More

My experience over the last 5yrs with the service dept. has always been very positive. No pressure to perform any unnecessary repairs, I like that! has always been very positive. No pressure to perform any unnecessary repairs, I like that! More

I left with a brand new suv.Didn't judge me at all I left with a brand new suv. Didn't judge me at all Felt comfortable and not pressured. You guys rock!!! Happy with what i got though i wanted a I left with a brand new suv. Didn't judge me at all Felt comfortable and not pressured. You guys rock!!! Happy with what i got though i wanted a van am pleased with my suv. More

after having issues with another dealership regarding my car repair it was established that Nissan warranty would cover my repairs. Joe from the service dept. was truly a excellent representation of the Nis car repair it was established that Nissan warranty would cover my repairs. Joe from the service dept. was truly a excellent representation of the Nissan experience. he was courteous, attentive and communicated with me every single step of the process. also the repairs were done in one day. Good job Nissan! More