163 Reviews of Lithia Nissan of Clovis - Service Center
Ryan is the one that went the extra mile My service advisor did a great job, was able to call and he got us right in. Ryan is the best!!! The service office area was clean....Ryan came righ My service advisor did a great job, was able to call and he got us right in. Ryan is the best!!! The service office area was clean....Ryan came right to my xterra and helped me. did not even have to get out of the vehicle. More
Quick and easy I walked in, without an appointment, on a Friday, left my car for service and tire rotation and got my car back way before expected. I think the serv I walked in, without an appointment, on a Friday, left my car for service and tire rotation and got my car back way before expected. I think the service area could be more user friendly. I pulled up not really knowing which lane, if any, I should use. Was the car in line completed or waiting, etc. Some signage would have been helpful. ie: Park Here for Service. Leave keys in car or take them with you?, Proceed inside for service assistance, etc. More
gOOD EXPERIENCE. Cusstomer service was very efficient and friendly. Liked the way they washed my car after service also.Will continue to get oil changes sat Clovis Ni Cusstomer service was very efficient and friendly. Liked the way they washed my car after service also.Will continue to get oil changes sat Clovis Nissan. More
Oil change Great service. Car wash was a bonus! Friendly staff that new a lot about my pathfinder and was able to answer all of my questions. Great service. Car wash was a bonus! Friendly staff that new a lot about my pathfinder and was able to answer all of my questions. More
Fantastic job Ryan and staff were able to get me in and out with quality work. Very friendly and professional. Even received a complimentary car wash. Would recomm Ryan and staff were able to get me in and out with quality work. Very friendly and professional. Even received a complimentary car wash. Would recommend this service department to anyone. More
great service Very friendly dealership, plus great people at every position. No hidden fees or charges. Fast services, along with courtesy phone calls. with st Very friendly dealership, plus great people at every position. No hidden fees or charges. Fast services, along with courtesy phone calls. with status of parts and repairs. More
Easy and Convenient I was a walk in on a very busy day and they were very nice and helpful. Everything was timely and they had great customer service. I was a walk in on a very busy day and they were very nice and helpful. Everything was timely and they had great customer service. More
I was very pleased with the service. Got my car in quick without an appointment and worked on it in a timely manner. They even washed my car! The service department was very friendly. I think it was Ryan wh without an appointment and worked on it in a timely manner. They even washed my car! The service department was very friendly. I think it was Ryan who helped me, he really went above and beyond to make sure I was happy. Over all a terrific experience. I will definitely be a return customer. More
Work was not completed when promised (twice), price quoted was not complete, given wrong paper work when I finally was able to pick up my car one week after it was towed in. I had to call them for sta quoted was not complete, given wrong paper work when I finally was able to pick up my car one week after it was towed in. I had to call them for status rather then them calling me. Call to pick up came 45 min before the closed for the day! More
Let me start by saying how terribly disappointed I was in the service that I received with my Nissan. I left my Rogue on Friday for diagnostics on the air/heating unit and for the “service engine soon” ligh the service that I received with my Nissan. I left my Rogue on Friday for diagnostics on the air/heating unit and for the “service engine soon” light. At the end of the day, Ryan told me that I needed a new compressor for the air conditioner. I told him to fix the air conditioner. I was told the parts had to come from Sacramento and Ryan said it would be in by Tuesday or Wednesday. I left the car because it is too hot to drive without the air. I did not hear anything from Ryan bu Tuesday, so I called Wednesday morning. Ryan told me that the parts came in the day before and that the car was repaired. He told me that he was not in the office yesterday so could not call me. He said that he could have the car ready in an hour. I told him I work out of town and that I could not come until later in the day. I had to miss time at work when I could have pick it up the day before after work.. I had a new transmission put in my Rogue August 2012. The first one was the wrong one and they had to send it back the second one took a week to get into the car. I had a rental car for 10 days. I was told the last time I had to have a diagnostic that if there had to be repairs done, that the diagnostic cost would be deducted from the repair cost. Ryan told me that this is not the case unless it is previously approved. I am going to be buying a new car within 30 days. This will be my fourth Nissan. I already set up a test drive with another Nissan dealer. More