143 Reviews of Lithia Nissan of Clovis - Service Center
I like the service employees. I can usually get in with an appointment and for an emergency they work very diligently to get me in. Raquel has a great sense of humor and the cashier--I think it is Judy--i an appointment and for an emergency they work very diligently to get me in. Raquel has a great sense of humor and the cashier--I think it is Judy--is a kind person. They have WIFI--I can work while there. I wish they had a room where I could go work and not hear the TV so loudly but not everything is perfect in life! More
PLEASE READ! What a surprise everyone who bought a car at Nissan of Clovis had a great experience but you're in for a rude awaking when it's time to get your vehicle serviced. I bought an extended warrant at Nissan of Clovis had a great experience but you're in for a rude awaking when it's time to get your vehicle serviced. I bought an extended warranty (From them) for my vehicle in 2006 for which I paid $2400 for. In 2011 my vehicle needed some work done so I took it in. They told me I did not have an extend warranty and had nothing on file of me every paying $2400. They thumbed their noses at me a refused to do the work. They told me, I would have to find a receipt or paperwork proving I bought the extended warranty. My vehicle also needed a factory recall performed on the gas tank. I went home and spent two hours looking for any piece of paper that proved I'd paid them. I found the actual receipt giving to me by the dealership. I took it back to them and they still refused the work stating they had sense change owner ship and would not honor the warranty and would NOT return my money. They just stole $2400 from me. The warranty was through Nissan. We went in circle for days. I had to do everything. They would not help me at all. I did all the leg work. I called Nissan directly waited on the phones for hours, transfer after transfer, when finally Nissan said they were wrong. Even then Nissan of Clovis would not do the work until they had the check from Nissan in their hands. When I got my truck back I realized their technician damaged my truck. He used an air hammer to get out a striped bolt. He gauged the frame of the vehicle severally. When I brought to their attention they agreed to fix it but never apologized. These people are criminals and should be locked up. I forgot to mention all the work they did to my vehicle was done wrong, so I will still have to take my vehicle elsewhere. DON'T GO TO THESE GUYS YOU WIILL REGRET IT. I will never buy another Nissan product . Ford, Chevy i'm sorry I ever left you. More