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Lithia Nissan of Clovis - Service Center

Clovis, CA

4.8
172 Reviews

172 Reviews of Lithia Nissan of Clovis - Service Center

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February 22, 2025

I brought my Altima in for an oil change, and Hannah was able to squeeze me in for a waiter appointment -- shout-out to Hannah!! very much appreciated! Our vehicle always runs better after servicing at Lith More

by Iceman_0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Hathaway
February 21, 2025

Danny is my mechanic and he has done a great job the last two times. I really appreciate his work and care. Def recommend this shop to others! More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 21, 2025 -

Lithia Nissan of Clovis responded

Nick, we're delighted to hear that Danny has provided you with excellent service at Lithia Nissan of Clovis. Thank you for recommending us!

February 19, 2025

I was lied to by the service department, they told me that I needed a new engine and wanted to charge me $14,000. A legitimate local service company fixed my situation for $300. The customer service per More

by patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam, Coreyna, Heladio
Feb 21, 2025 -

Lithia Nissan of Clovis responded

Hi Patrick, I regret to see you feel this way about our team following your recent service visit. When time allows, the opportunity to learn more about your experience, and how it could have been improved, would be greatly appreciated. Please consider reaching out to me using the contact below. I hope to hear from you soon. Howard Robinson - Service Manager - howardrobinson@lithia.com

February 15, 2025

I always get outstanding service when i visit this store. The staff is friendly and very attentive. They make me feel comfortable and are quick to assist any of my concerns. More

by vdog22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Erese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lithia Nissan of Clovis responded

We're glad to hear that you consistently receive outstanding service at Lithia Nissan of Clovis! Our team takes pride in being friendly and attentive, ensuring your visits are comfortable. Thank you for sharing your experience with us!

February 14, 2025

Great service there was just one minor hiccups and I wish I was made happy after a inconvenience but I don’t want to knock them for one mistake More

by Cryfarsis24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Erese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Lithia Nissan of Clovis responded

Thank you for your understanding and feedback! At Lithia Nissan of Clovis, we strive to provide excellent service and appreciate your patience with any hiccups. We're here if there's anything else we can do for you in the future!

February 11, 2025

Michelle Riviera provided excellent service and communicated throughout the appointment. The waiting area was comfortable and complimentary drinks were provided. More

by timf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Erese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Riviera
Feb 11, 2025 -

Lithia Nissan of Clovis responded

We're happy to hear that Michelle provided excellent service and made your visit comfortable at Lithia Nissan of Clovis. Thank you for sharing your experience, and we hope to see you again soon!

February 06, 2025

The staff are very polite, helpful and friendly to their customers. They show a video of the service being done on your car. What’s‘ okay and what needs be replace on your. That is very helpful to the custo More

by adalikwuf58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Hathaway , service advisor
Feb 07, 2025 -

Lithia Nissan of Clovis responded

We're glad to hear that you found our team at Lithia Nissan of Clovis polite and helpful! It's great to know the service video provided clarity on your car's needs. Thanks for sharing your experience with us!

February 03, 2025

Derek Lanas is great to work with. Reliable and very concerned about providing good service. More

by dcschmierer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Lanas
Feb 03, 2025 -

Lithia Nissan of Clovis responded

Here at Lithia Nissan of Clovis, we always value and appreciate our customers' feedback. Thank you, Dcschmierer!

February 02, 2025

I bought my 2017 Rogue from Lithia of Clovis and I love it. I won’t take it to anyone else for services. More

by magaw95928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Erese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell and also Derek
Feb 03, 2025 -

Lithia Nissan of Clovis responded

We're delighted to hear you're loving your 2017 Rogue and trust Lithia Nissan of Clovis for all its services! Thank you for choosing us, and we look forward to continuing to serve you.

January 30, 2025

I was at the dealership from 10:30 till 4pm when I questioned why I was still here I was told and they forgot to tell me they had a car stuck in the bay. I was told that an Uber would take me home and More

by Lydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Erese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lithia Nissan of Clovis responded

Lydia, I apologize for the inconvenience and miscommunication you experienced during your visit. We strive to provide timely service, and it's disappointing to hear that we fell short in this instance. Please feel free to reach out if you'd like us to address any further concerns or questions. Thank you. Howard Robinson - Service Manager - howardrobinson@lithia.com

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