Lithia Kia of Anchorage
Anchorage, AK
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239 Reviews of Lithia Kia of Anchorage
Great experience hard-working employees to make the deal happen perfect customer service Richard went back for mile to make my visit to Lithia Kia bastion painless great employee need more of Richard went b happen perfect customer service Richard went back for mile to make my visit to Lithia Kia bastion painless great employee need more of Richard went back for mile to make my visit to Lithia Kia bastion painless great employee need more of him More
Services covered under warranty I went to the KIA of Anchorage to get a "chipped paint" fixed. Elizabeth was on the phone told me to bring the car in & they'll take a look at it. I I went to the KIA of Anchorage to get a "chipped paint" fixed. Elizabeth was on the phone told me to bring the car in & they'll take a look at it. I brought it in, she saw that the passenger side door was chipped, insisted on getting her manager for he could tell me that they don't cover 'chips" in the paint. According to the KIA Warranty, THEY DO COVER "CHIPS" for up to 3 years or 36,000 miles. Then I spoke with someone in sales & they mentioned that they don't do warranty work. "They just sell cars" I guess the thing to do is get ahold of administration of the KIA Corp. if one needs something done under warrant. More
They were amazing to me were super patient didnt push me into something i didnt want i left a satisfied customer defintely Chris went above and beyond for me and that speaks loud to me into something i didnt want i left a satisfied customer defintely Chris went above and beyond for me and that speaks loud to me More
Excellent service and staff The salesperson was friendly and helpful. There was no slick sales pitch and no pressure to buy. The process was made simple and I left with what I The salesperson was friendly and helpful. There was no slick sales pitch and no pressure to buy. The process was made simple and I left with what I needed at a good price. I highly recommend Sergey. More
Sales team was great! We did look at other places but ended back at KIA. Test driving to price negotiating and buying was smooth. Recommended! ended back at KIA. Test driving to price negotiating and buying was smooth. Recommended! More
Very pleased with the service and friendliness of your staff. Very knowledgeable with a very helpful attitude without being overly pushy when selling other services. staff. Very knowledgeable with a very helpful attitude without being overly pushy when selling other services. More
Aaron helped me out personally, he was effective and was always making sure to check with me on ETA. I learned about an option on my new vehicle so it was a great experience for me in general. The service s always making sure to check with me on ETA. I learned about an option on my new vehicle so it was a great experience for me in general. The service service department is so pleasant and helpful. More
Staff is always professional, courteous, friendly mainly listening to what the customer is interested in purchasing a new vehicle. Overwhelming satisfied with our purchase! Thank You! listening to what the customer is interested in purchasing a new vehicle. Overwhelming satisfied with our purchase! Thank You! More
She was Friendly, accommodating, efficient. Did her best to fit me in. My car was done in less than 2 hours. Even walked me out to my car. to fit me in. My car was done in less than 2 hours. Even walked me out to my car. More
I've been a client for 15 years. The service team is always friendly and informative. The mechanics are thorough and I give them an extra star for always returning the driver seat right back to that pos always friendly and informative. The mechanics are thorough and I give them an extra star for always returning the driver seat right back to that position it was in. (Thanks guys) More