Lithia Hyundai of Anchorage

Kevins was great to work with concerning my Veloster recall. Good service from the group overall. I would work with them in the future. recall. Good service from the group overall. I would work with them in the future. More

Getting an appointment was hard, tried calling but apparently the phone system hasn’t been working for a few months. Service was good, just waited longer than expected. apparently the phone system hasn’t been working for a few months. Service was good, just waited longer than expected. More

The best customer service I have encountered. Not only did they take care of my oil change they let me know I needed update. They too care of that as well. Super friendly service. did they take care of my oil change they let me know I needed update. They too care of that as well. Super friendly service. More

From start to finish was an amazing experience. Although you do have a text option for faster responses that doesn’t work. No one responded not sure if the service was down. you do have a text option for faster responses that doesn’t work. No one responded not sure if the service was down. More

They are really awesome. However I am still waiting on a hood prop for my vehicle, that was damaged when they performed an oil change last.. they have great customer service though, sometimes it’s frustrati hood prop for my vehicle, that was damaged when they performed an oil change last.. they have great customer service though, sometimes it’s frustrating how hard it can be to reach them by phone call but the text feature is nice. More

Great service with Kevins. Courteous & pleasant. Good quote & stuck with it. Offered rides to and from also. quote & stuck with it. Offered rides to and from also. More

Took forever to get something for car. Never called back. Has car towed there just wanted to make sure arrived. Left voicemail, text message and online. Very poor communication with customers if another deal Has car towed there just wanted to make sure arrived. Left voicemail, text message and online. Very poor communication with customers if another dealership other than Lithia in driving distance I would go there. But no choice. I didn’t raise a fuse because worries about retaliation because car still taken there for maintenance plan More

For the most part the service is really good. But I had a part that was ordered almost a year ago and never came in and no one followed up on it and I’m still waiting for it to come in part that was ordered almost a year ago and never came in and no one followed up on it and I’m still waiting for it to come in More

Team member Shane was very helpful when purchasing our new Kona! He answered all of my questions and streamlined the buying process for us. new Kona! He answered all of my questions and streamlined the buying process for us. More

The last 2 times that I was there to get my oil changes and try to get the running board install. The front desk clerk was being very helpful and any general questions that I asked, it was anwer profession and try to get the running board install. The front desk clerk was being very helpful and any general questions that I asked, it was anwer professionally and the waiting time qas not long and waiting was very clean. More