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Lithia Hyundai of Anchorage

Anchorage, AK

4.2
1,978 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,979 reviews

December 23, 2021

Great customer service. On time appts and very good about communicating service needs for your vehicle. More

by bhilmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
Dec 23, 2021 -

Lithia Hyundai of Anchorage responded

Hello, thank you for bringing your vehicle to Lithia Hyundai of Anchorage! Our team is happy to provide you with timely and communicative service, and we hope to see you again soon!

December 23, 2021

Everyone is friendly and we greatly appreciate Kaleb Demientieff for being so patient with us. More

by KOKOK19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Demientieff
Dec 23, 2021 -

Lithia Hyundai of Anchorage responded

Hello, congratulations on purchasing a new car! Our team is happy to have been patient with you, as we understand how big of a decision this can be. We would like to wish you a happy holiday season and hope to have you back at Lithia Hyundai of Anchorage in the new year.

December 23, 2021

Everyone is amazing! Especially Blyake. He was Everyone is amazing! Especially Blyake. He was knowledgeable an made sure my car purchase was perfect. More

by JERRYINAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Gunter
Dec 23, 2021 -

Lithia Hyundai of Anchorage responded

Thank you for this shoutout for our team member Blake, Jerry! We are happy to know he provided you with an excellent experience and would like to wish you well in your new-to-you vehicle!

December 20, 2021

Great service. I always take my car there for service. Everybody there is polite and acommidating. More

by IMSHELB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Lithia Hyundai of Anchorage responded

Hello, thank you for this kind feedback! The team here at Lithia Hyundai of Anchorage is happy to have provided you with excellent service and we look forward to having the opportunity to do so again in the future.

December 19, 2021

Service has always been as advertised. I think we are on our 4th vehicle from Hyundia and we definitely wouldn't still be doing business there if we weren't totally satisfied. We can only say good about More

by COHO33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza, Justin Adams
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Hello, thank you for your loyalty to Lithia Hyundai of Anchorage. Our team is happy to continuously provide you and your family with great service, and we look forward continuing to do so in the future.

December 19, 2021

Anytime I've gone to the service department I've received excellent service. They're professional and polite. They've completed their tasks in a timely manner. I'd highly recommend going to this dealership f More

by GARYHUDSON907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Thank you for your recommendation, Gary! Our team is pleased to know you are always provided with a professional, polite and timely experience by our service team. We look forward to continuing to provide you with such experiences in the future.

December 19, 2021

I always have the most amazing customer service when I go to Lithia for my vehicle needs. More

by AMYCOLEMAN1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Hi Amy, our team is happy to provide you with amazing customer service. We truly appreciate having your business and look forward to your next visit with us at Lithia Hyundai of Anchorage.

December 18, 2021

I had concerns about my new tires and asked for reassurance on what kind of tires I had and I was left with no response. More

by Elam.hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Krista
Dec 23, 2021 -

Lithia Hyundai of Anchorage responded

Hi Elam, Thank you for purchasing your tires here at Lithia Hyundai of Anchorage. I’m sorry to learn our team has not gotten back to you and would like to encourage you to reach out to me at, 907-762-5131 as I would be happy to answer your questions. Jeremy Tou General Service Manager

December 18, 2021

It’s funny I got this survey the same day that I tried for 6 hours to get through to the service dept. My vehicle is undriveable and I needed to have it towed in. Eventually had to call sales to talk to a More

by Spears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee I spoke with today is not listed
Dec 23, 2021 -

Lithia Hyundai of Anchorage responded

Hi Spears, Our team appreciates you taking the time to share these concerns with us. When possible, please reach out to me on my direct line at, 907-762-5131 as I would be happy to speak with you and work towards earning back your confidence. Jeremy Tou General Service Manager

December 18, 2021

Christian was a very friendly and accommodating salesman.. We didn't feel pressured by him, however, the financing process took over 2 hours and we were highly pressured to buy extended warranties, More

by MADDIEJENKINS2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian ?, Layne Gunter
Dec 23, 2021 -

Lithia Hyundai of Anchorage responded

Hi Maddie, While our team is thrilled to know Christian provided you with an excellent car shopping experience, we are regret to learn you felt pressured during a finance portion of your experience. I would like to assure you it is never our teams intention to make this impression and I hope you will give us the opportunity to make up for this during your next visit with us. 907-762-5100 Anthony & Jason Sales Desk Managers

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