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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,980 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,980 reviews

January 06, 2022

We have had our 2014 Hyundai Santa Fe serviced at Lithia Hyundai since we bought it and couldn’t be happier with the staff and quality of service. It is the reason we think it will last forever. Jim & Su More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Reeve
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hi Jim, thank you for having your Santa Fe serviced here at Lithia Hyundai of Anchorage. Our team is pleased to know you believe this is your forever vehicle and we look forward to continuing to provide excellent care.

January 06, 2022

The service advisor was great , he answered all our questions and called when the car was done. Thanks. More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hi Travis, thank you for having your vehicle serviced here at Lithia Hyundai of Anchorage. It was our pleasure to have provided you with adequate updates.

January 06, 2022

They readily rescheduled me to later in the day because I could not make my original appointment. Staff was friendly and helpful. More

by PHILIPWDUNNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hi Philip, thank you for letting us know you were unable to make your appointment, we are happy to have rescheduled you!

January 06, 2022

Always very helpful and customer oriented. They never just do the work, they ask first. More

by JERIDBOYCE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hi Jerid, thank you for taking the time to share this feedback. We are happy to know our team always checks with you before performing any maintenance on your vehicle, and look forward to your next visit here at Lithia Hyundai of Anchorage.

January 06, 2022

Great customer service and honest opinions! Wonderful experience! I recommend Chris, as he was genuine and super helpful! More

by SMLAROSA89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Gunter
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for giving us the opportunity to earn your business. Chris, and the rest of our team here at Lithia Hyundai of Anchorage, looks forward to your next visit.

January 05, 2022

Very fast service!Very fast service!Very fast service!Very fast service!Very fast service! More

by LAFARGA_ALFREDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hello, it is a pleasure to know our team provided you with exceptionally fast service during your most recent visit. We truly appreciate the kind feeback you have shared and look forward to your next service appointment here at Lithia Hyundai of Anchorage!

January 05, 2022

I have have had great experiences and not great experiences. Recently they have been not as great. Already spoke with the manager via email about them. More

by RYANSCORTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hi Ryan, I regret to know of the recent experience you have had with our team and would like to thank you for reaching out directly via email. During your next visit, I assure you our team will do our best to restore your confidence in us, and return to providing you with the same great level of care you have received during previous visits.

January 05, 2022

The service was very very quick and professionally done. I am really really very pleased More

by RNASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hello, we are happy to know you are pleased with your recent service experience! Our team here at Lithia Hyundai of Anchorage greatly appreciates this positive feedback and we look forward to your next visit.

January 05, 2022

To Whom It May Concern,I brought the Santa Fe Sport in To Whom It May Concern, I brought the Santa Fe Sport in due to issues with the suspension. Service Center proceeded to tell me that it was the "Aft More

by Sixboltgsx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Report | Print
Jan 07, 2022 -

Lithia Hyundai of Anchorage responded

Hi Sixboltgsx, I regret to learn you feel an issue with your vehicle was overlooked. If possible, I would appreciate the opportunity to learn more about your visit with our team so that we may work together towards a positive solution. Please contact me at the number below when convenient. 907-762-5131 Jeremy Tou General Service Manager

January 05, 2022

Nathen, he is the best! He is amazing and makes the Nathen, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as po More

by CHUNYAN388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Carter
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review. We are pleased to know our service provider, Nathen, always proves you with smooth and helpful service visits. Until your next appointment, drive safe!

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