Lithia Honda in Medford - Service Center

Customer care beyond the car sale. I recently purchased a new Odyssey Minivan and in the first few ml months there were two different manufacturers recalls for small parts with in the v I recently purchased a new Odyssey Minivan and in the first few ml months there were two different manufacturers recalls for small parts with in the van. The service team at Lithia were extremely helpful in getting these taken care of for me. I missed one appointment due to a family emergency and they didnt bat an eye. They rescheduled me immediately for a day and time that worked for me. They were busy and working on multiple vehicles when I arrived but had my van done in a very reasonable time. Their waiting room and bathroom was VERY clean and they had snacks and refreshments available, free of charge. Each interaction with Lithia Honda in Medford has made me more of a loyal customer. They have a great product and an exceptional staff to back it up. More

comfy scheduled my oil and filter change for 2:00pm and didnt leave till 3:40pm. other than that everything was fine. lobby was nice so waiting wasnt that b scheduled my oil and filter change for 2:00pm and didnt leave till 3:40pm. other than that everything was fine. lobby was nice so waiting wasnt that big a of a deal. More

Quality customer service I was helped by Jayson, and received prompt attention and quality customer service. Following our oil change /tire rotation, he explained what else th I was helped by Jayson, and received prompt attention and quality customer service. Following our oil change /tire rotation, he explained what else the vehicle needed with no additional pressure or pushiness. More

Always a great experience! Greeted immediately by Jayson and breezed through the paperwork. In and out very quickly even though there were a lot of vehicles waiting for service Greeted immediately by Jayson and breezed through the paperwork. In and out very quickly even though there were a lot of vehicles waiting for service. More

No waiting! No wait, even on a Saturday morning. I requested a special "trip check" in addition to the oil change. Very accomodating, pleasant, and thorough. P No wait, even on a Saturday morning. I requested a special "trip check" in addition to the oil change. Very accomodating, pleasant, and thorough. Pleased with service. More

Great Service I came in for an oil change. They took my car in with almost no wait (even with people in line before me. They were very friendly, explained the ser I came in for an oil change. They took my car in with almost no wait (even with people in line before me. They were very friendly, explained the service they would be doing and had me on my way very quickly. More

Oil change great service Tony was a very nice service representative. He didn’t pressure me to do anything extra other than the oil change I requested. They were fast too! Tony was a very nice service representative. He didn’t pressure me to do anything extra other than the oil change I requested. They were fast too! More

Great customer service Lithia Honda personnel are always quick to greet me and discuss any services that I am in need of. Services are always done to my upmost sstisfaction Lithia Honda personnel are always quick to greet me and discuss any services that I am in need of. Services are always done to my upmost sstisfaction More

great!! Always, always a good place to go!! The service fellows remember me by name(good or bad?)and I feel like they really care about me and my pilot!! Always, always a good place to go!! The service fellows remember me by name(good or bad?)and I feel like they really care about me and my pilot!! More

Always helpful and courteous. Lets you know of any problems. The staff is always there to help you. They are friendly and courteous. I would recommend Lithia Honda to friends for sure! I can not believe the staf The staff is always there to help you. They are friendly and courteous. I would recommend Lithia Honda to friends for sure! I can not believe the staff from sales, financing and loan approval.. More