Lithia Honda in Medford

We bought 3 cars from Lithia Honda in the last few years and I would gladly buy another from them. Allen Johnson and his crew in service are amazing, They handled a very difficult service issue with ease an and I would gladly buy another from them. Allen Johnson and his crew in service are amazing, They handled a very difficult service issue with ease and covered all the costs. Allen couldn't have been more accommodating or professional. Dealing with Lithia Honda's service department is a pleasure and probably the best experience I have had with any dealer. More

They don't honor their word. We bought a Subaru Forester, it had a bad tire, a chip in the window, and a clicking noise when turning left. We brought it right back to them. They We bought a Subaru Forester, it had a bad tire, a chip in the window, and a clicking noise when turning left. We brought it right back to them. They argued with us about putting new tires on, wanting us to pay for it. They said they couldn't diagnose the clicking sound but would note it in our paperwork that At Any Time should it cause an issue with our car they'd cover the repairs. When we took it to our Mechanic, he diagnosed the axle issue quickly, we went back to Lithia Honda and they said that they would not honor their repair promise. That we'd waited too long after the warranty. We reiterated that they'd said since the issue was noted from day of buying, since their service department couldn't diagnose the issue but it was evident and in the car's record so would be repaired at no cost to us Whenever should it cause issue and we had it diagnosed. Lithia Honda Does Not Have Integrity. Will not be doing business with them again. More

I feel that Billy went above and beyond our expectations. We are very satisfied with the outcome of the vehicle. we’re enjoying our Honda Ridgeline thank you We are very satisfied with the outcome of the vehicle. we’re enjoying our Honda Ridgeline thank you More

Pleasant, knowledgeable staff. Excellent repair service, no-pressure salesman. Clean dealership. Personable, friendly salespeople, finance folks, and service techs Excellent repair service, no-pressure salesman. Clean dealership. Personable, friendly salespeople, finance folks, and service techs More

Took my auto in for 6 month service. The service department is always professional and courteous. They made recommendations on car to make sure up to date. Thanks! The service department is always professional and courteous. They made recommendations on car to make sure up to date. Thanks! More

Everyone is so friendly, and our salesmen Caesar was the best. We love working with Lithia Honda in Medford. best. We love working with Lithia Honda in Medford. More

I’m afraid I’ve already forgotten everybody’s name. The salesman who helped us was very kind and helpful. I can’t remember what car they bought. I was only there as a co-signer. The salesman who helped us was very kind and helpful. I can’t remember what car they bought. I was only there as a co-signer. More

You had the exact car I wanted on your lot! !Kevin was great!! Thank you! !Kevin was great!! Thank you! More

it was a very easy experience buying our new honda crv. Colton was nice to work with. Colton was nice to work with. More

Service Department is always friendly and professional. The brake job done previously was good but the communication for flush of brake fluid was off. The brake job done previously was good but the communication for flush of brake fluid was off. More