Lithia Honda in Medford

Our salesperson was extremely thorough. He understood exactly what we were looking for, and our mindset. He made sure we didn’t drive off the lot without knowing how to work something. And he didn’t push exactly what we were looking for, and our mindset. He made sure we didn’t drive off the lot without knowing how to work something. And he didn’t push anything onto us. It was comfortable buying a car! More

I had the best experience ever at Lithia Honda. Many times when you walk into a car dealership you feel like vultures are waiting to attack you. This was so different. He me know he was there and gave m times when you walk into a car dealership you feel like vultures are waiting to attack you. This was so different. He me know he was there and gave me time to look until I had a question. Billy Day’s focus was on making me happy and he did. He took care of everything from start to finish. Even when I changed my mind he was still patient and kind. I would return to Lithia Honda for everything, especially if all the dealers were as great as Billy. More

The salesperson, Ryan, was straightforward, honest, and responsive to our needs. Finance department, Gavin, was thorough, honest, and took just the right amount of time with us to make sure we understood e responsive to our needs. Finance department, Gavin, was thorough, honest, and took just the right amount of time with us to make sure we understood everything. Lithia Honda made us feel like they cared about us. More

I don’t even know where to start… I had a horrible week that ended me up at Les Schwab over thanksgiving with a visible screw in my tire. They took it out and sent me on my way, just to have me come right that ended me up at Les Schwab over thanksgiving with a visible screw in my tire. They took it out and sent me on my way, just to have me come right back with a low pressure signal a few days later. They then told me that I needed all new tires and quoted me an obscene amount. I was beyond frustrated and felt like I was being taken advantage of. I drove straight to Honda where I knew they would be honest with me. Turns out I had 2 screws AND a nail (LS didn’t see them?) and I don’t actually need new tires yet. I can’t even explain the relief I felt. My husband JUST started getting a steady income and we really can’t afford to buy new tires. I will ONLY go to Honda from now on! I can’t say thank you enough for taking care of me, you all are amazing. So kind and respectful, all while doing a great and through job. More

Jake Word was great to work with. He was very helpful explaining everything about car. explaining everything about car. More

Jake Word is always a pleasure to work with. He listens to my goals and ideas and offers several options to consider. I really value his knowledge, insight and feedback. I can ask anything and he will fin to my goals and ideas and offers several options to consider. I really value his knowledge, insight and feedback. I can ask anything and he will find the answer for me. Gavin Drake was also a delight and made finalization of my purchase a breeze. Lithia Honda of Medford is like coming home to family! More

Jake Word was the best Sales Person ever, no pressure ,very understanding and helpful with My trade in and getting a New Car. ,very understanding and helpful with My trade in and getting a New Car. More

How great of customer service was given by Dominick Zacchino with helping me finalize everything! As a first time buyer I was nervous and he could tell and he made everything clear and easy! Zacchino with helping me finalize everything! As a first time buyer I was nervous and he could tell and he made everything clear and easy! More

Fantastic service from sales rep Osten C. on my new car purchase. I had been looking for weeks on end when the car I wanted showed up in transit arriving 5 hours away in a couple weeks, I immediately put a purchase. I had been looking for weeks on end when the car I wanted showed up in transit arriving 5 hours away in a couple weeks, I immediately put a deposit on it. The salesman arranged to meet me at the airport in my new car and completed the deal in under 2 hours.... all on his day off. It would have been even faster had I not needed to start a new insurance policy and authorize a large purchase on my card. After sale he volunteered to show me the hidden features and all vehicle customization options, something I have not seen a car salesperson do since the 90's and was actually quite helpful. Extra credit to the dealership for holding this car a couple weeks until I could arrive and not playing games on price and dealer add-ons. Thank you. More

We have worked with Billy Day in the past, and sought him out when we were ready to buy another Honda. He is honest, knowledgeable, friendly and efficient without making ever feel pressured. We won't ever out when we were ready to buy another Honda. He is honest, knowledgeable, friendly and efficient without making ever feel pressured. We won't ever bu from anyone else. More