Lithia Honda in Medford

Great place to buy a new vehicle, great employees that work with you and your budget. work with you and your budget. More

The sales person was great! He wasn't high pressure and I appreciated that! Great to work with. He wasn't high pressure and I appreciated that! Great to work with. More

I had a very good experience. Josh and RJ were super helpful and I’m glad I went with you guys! Josh and RJ were super helpful and I’m glad I went with you guys! More

Salesman was AWESOME and honest and I appreciate and respect that! I didn’t appreciate the sales manager telling me ‘I’m throwing GAP insurance at NO cost to you’ and the ‘bank requires it’ ya, thats a respect that! I didn’t appreciate the sales manager telling me ‘I’m throwing GAP insurance at NO cost to you’ and the ‘bank requires it’ ya, thats a lie, it’s an additional $900. To my loan. I talked with the lender they don’t require it, not Oregon law, not required by my insurance company and it’s not a determining factor on loan approval. I didn’t appreciate the extended 3year/36,000 mile warranty being added without first discussing it with me. The cost of GAP and extended warranty added roughly an additional $4500. To my loan. Yes, I called it out when I saw all the numbers when signing the documents. I haven’t been contacted about a time to have the touch up done on the paint as promised (I bought the car June 23rd) I don’t have a copy of my signed contract (I understand the barrier with the CDK) that I am supposed to have as outlined in ORS 83.540 (delivery of copy of contract to buyer) or documents showing what all is covered under the extended warranty. Telling customers I’m throwing this in for you at no additional cost or sliding numbers in for things (car warranty, life time oil etc) to the documents hoping the buyer doesn’t catch it is 1000% dishonesty, stealing and taking advantage of your customers! Yes, I understand my credit is less than perfect, but you shouldn’t hammer on the customer and make comments well your credit score is XXX, try to take advantage, assume or think that they won’t catch onto the lies. More

Every time I take my cars in to the shop they are always friendly and polite. BranDON was very helpful with servicing my Honda. friendly and polite. BranDON was very helpful with servicing my Honda. More

I would send a friend there because are friendly and are willing to help you get the car you’re looking for willing to help you get the car you’re looking for More

Excellent customer service! They actually did a terrific job, so I will definitely recommend them. They actually did a terrific job, so I will definitely recommend them. More

Always professional, very welcoming, they listen well and act on what they say they are going to do act on what they say they are going to do More

Billy Day was extremely helpful even before I showed up to his dealership! I was looking for a particular kind of vehicle and he went above and beyond looking for it and took the time to walk the lot with to his dealership! I was looking for a particular kind of vehicle and he went above and beyond looking for it and took the time to walk the lot with me to find anything else that might work. He was very personable, not pushy at all, and very knowledgeable and kind! I’d recommend anyone to go see him them if they lived near Medford OR! More

This was our second positive experience at Lithia Honda. Colton took good care of us. It was easy and it also felt transparent. Colton took good care of us. It was easy and it also felt transparent. More