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Lithia Ford Fresno

Fresno, CA

4.7
355 Reviews

195 E Auto Center Drive

Fresno, CA

93710

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355 Reviews of Lithia Ford Fresno

December 24, 2024

Very polite and courteous. Christian is a great guy. They fixed the problem with minimal drama. Nice, hassle free experience. More

by public.mcv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Castillo
Dec 26, 2024 -

Lithia Ford Fresno responded

Thank you for sharing your experience with us at Lithia Ford Lincoln of Fresno! We're glad to hear that Christian and the team provided a polite, courteous, and hassle-free service. We appreciate your feedback!

December 23, 2024

My truck was picked up for service and returned in the afternoon.. was happy with pick up. More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Mcneill
Dec 23, 2024 -

Lithia Ford Fresno responded

We're glad to hear that you were happy with the pickup and return service for your truck! We strive to make the service experience as convenient as possible. Thank you for choosing us!

December 21, 2024

I found all the front counter staff, especially Max, very courteous, professional, commutative and helpful. More

by bc42charley
Recommend Dealer
Yes
Employees Worked With
Max Soler
Dec 23, 2024 -

Lithia Ford Fresno responded

We're delighted to hear that Max and the front counter staff at Lithia Ford Lincoln of Fresno provided you with courteous and professional service. Thank you for sharing your experience!

December 20, 2024

They try to get it right. Most times the technology or processes work. Sometimes they don’t. More

by superbloaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Salazar, Nate Delgado
Dec 20, 2024 -

Lithia Ford Fresno responded

Hello, Thank you for your feedback. Our team is always happy to help. Please feel free to reach out should you need anything.

December 20, 2024

I was grateful to have the opportunity to buy my first car under a good price and decent condition, however, think the communication within the dealership improved. Communication wasn’t made clear between More

by kteabag0305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adan Hernandez, Alexander Parker, Justin Garcia, Manar Alloh, Raj Vasudev
Dec 20, 2024 -

Lithia Ford Fresno responded

Thank you for sharing your experience with Lithia Ford Lincoln of Fresno. We're glad to hear you found a good deal on your first car, but we apologize for any communication issues that caused stress. Your feedback is valuable and will help us improve our processes moving forward! Congratulations on your new car.

December 19, 2024

straightforward transaction & easy to deal with (from the Salesman all the way Finance & post-purchase Service), thanks! More

by Khaliss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ruiz
Dec 20, 2024 -

Lithia Ford Fresno responded

Khaliss, we're delighted to hear that your experience with Lithia Ford Lincoln of Fresno was smooth and straightforward. Thank you for choosing us!

December 18, 2024

Great Service and a Great Repair/Service facility. Recommend it. You can also have it done at your place or where you work other than the shop. More

by jim_petty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Delgado
Dec 18, 2024 -

Lithia Ford Fresno responded

Jim, thank you for recommending Lithia Ford Lincoln of Fresno! We're glad to hear that our service met your expectations and provided convenience. We appreciate your support!

December 18, 2024

We always get great service when we come to Lithia. 2nd time we purchase a car here. More

by mdm102307
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Contreras
Dec 19, 2024 -

Lithia Ford Fresno responded

We can't thank you enough for the excellent review of Lithia Ford Lincoln of Fresno, Mdm102307! We hope to serve you again.

December 16, 2024

Max in service took care of my recall, and even cleaned my car inside and out More

by garrettchurch53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Soler
Dec 16, 2024 -

Lithia Ford Fresno responded

It's great to hear Max took great care of you and your car, Garrett. Thank you for your positive feedback!

December 16, 2024

Great experience. Matt Powell took care of everything and it was a seamless process. Would recommend lithia to anyone More

by garrettchurch53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Powell, Raj Vasudev
Dec 16, 2024 -

Lithia Ford Fresno responded

Garrett, We're delighted to hear that Matt made your experience seamless at Lithia Ford Lincoln of Fresno! Thank you for recommending us, and we hope to see you again in the future.

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