Lithia Ford Fresno
Fresno, CA
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307 Reviews of Lithia Ford Fresno
My car and I are both happy A very positive experience! Jason treated me like an old friend. He was very professional and very kind. Josh explained what was done to my car in a l A very positive experience! Jason treated me like an old friend. He was very professional and very kind. Josh explained what was done to my car in a language I could understand. I'll be back!! More
Good service When after Labor Day to change the oil got the car back within a reasonable amount of time. Oil change and service was again for a reasonable price si When after Labor Day to change the oil got the car back within a reasonable amount of time. Oil change and service was again for a reasonable price since car was still under warranty. Good service from Lithia would recommend them More
OUTSTANDING SERVICE! We had outstanding service from Steve, Garry & Matt … Garry was out in the hot sun for hours with us & knew everything we asked him, so much knowle We had outstanding service from Steve, Garry & Matt … Garry was out in the hot sun for hours with us & knew everything we asked him, so much knowledge! Steve was NOT letting us leave until we had the truck we wanted, I think I am out of words! Darn it! Matt was so nice! By the way this is Michael & Jo Ann Mc Whorter … BRONCO FANS! More
Where's the service??? This dealership can't seem to get their service down right. Their online service reservation system does not work. The Service manager does not retu This dealership can't seem to get their service down right. Their online service reservation system does not work. The Service manager does not return calls, why have voice mail if you don't return calls. The Service representative couldn't tell the truth if his life depended on it. If the "Express" Oil Change is going to to take 3 hours, just say it so i can decide if i want to stay or get a ride. Don't keep me guessing. I like the car i purchased at Lithia, and i feel i paid a fair price. I think the mechanics do a good job on fixing my car. But they need to figure out the Service side of their business. More
Another bad experience Dropped off my truck for two warranty type items. Got a call neither one was covered so I elected to have them fix both items at $450.00 each. Upon re Dropped off my truck for two warranty type items. Got a call neither one was covered so I elected to have them fix both items at $450.00 each. Upon recieving my truck back I noticed that they didn't test drive the truck to make sure that their work was complete. The next day the light come on again and I was told to come on in for a free inspection and they would go from there. I can't afford another $450.00 and missing work for nothing to be done right. Not my first bad experience here. Just trying to give them another shot to redeem themselves. 👎 More
Great Service Received great service from Keith Miller. Had to have a recall taken care of and asked for my brakes to be serviced. Appreciate the excellent servic Received great service from Keith Miller. Had to have a recall taken care of and asked for my brakes to be serviced. Appreciate the excellent service to the F-150. More
Oil change and regular maintenance. I have used this dealership since purchasing my two vehicles. Personnel are very helpful. This month when I took my car for service, Hal was very help I have used this dealership since purchasing my two vehicles. Personnel are very helpful. This month when I took my car for service, Hal was very helpful in assisting me from the time i walked in to the time i left. Great service.! More
Great Service and quick I use to take my truck to Clovis Ford but I had a bad experience in the past so now I will try Lithia Ford I use to take my truck to Clovis Ford but I had a bad experience in the past so now I will try Lithia Ford More
Ooor service dept. Great sales dept but horrible service dept lately. Tried to have my car serviced but no one called me back. Took it to Hanford and had great service. Great sales dept but horrible service dept lately. Tried to have my car serviced but no one called me back. Took it to Hanford and had great service. Need to spend some time developing a good service department. More
Good service...but no follow up! I always bring my cars to Lithia for service, but on this visit I was told there would be follow up on a part I need for my car and I'm still waiting? I always bring my cars to Lithia for service, but on this visit I was told there would be follow up on a part I need for my car and I'm still waiting?! It's been over two weeks now... More