Lithia Ford Fresno

Oscar in service was great he gave me a estimated time that my Explorer would be completed by and he did not disappoint ,from service to detail all went well . that my Explorer would be completed by and he did not disappoint ,from service to detail all went well . More

Mechanic had it all day on Friday, ordered part, Monday got in car to leave and fan wasn’t fixed. It was written on the paper to be fixed. Finally left for home about 2:15 in the afternoon. I probably shou got in car to leave and fan wasn’t fixed. It was written on the paper to be fixed. Finally left for home about 2:15 in the afternoon. I probably shouldn’t have gave a 4star rating More

This place is a rip off do not buy here bought a truck with any month tires going badd paid good money for a 2019 F150 with it and without needing tires terrible customer service the general manager has n with any month tires going badd paid good money for a 2019 F150 with it and without needing tires terrible customer service the general manager has no business in his office position Not willing to help customers at all all he could say was I sold you the car and a good cost Never again will I buy from this Dealership you have been worned More

Don't expect ANY level of customer service after you've walked out of the dealership with your car. Weeks of trying, dropped calls, smooth talkers saying anything to get you off the phone, until you get a walked out of the dealership with your car. Weeks of trying, dropped calls, smooth talkers saying anything to get you off the phone, until you get a phone call with your "solution" 5 days later. And that's just the finance/management department. While you're in a process of buying your car, you can hear salesmen echoing through the halls joking about customers, bragging about tacking on services, and fees. Don't make the same mistake. Take your money elsewhere. More

Jose’ went above and beyond to find us the perfect truck. He listened, and followed through. The finance felt abit uncomfortable with the upscale push. Otherwise, awesome experience. He listened, and followed through. The finance felt abit uncomfortable with the upscale push. Otherwise, awesome experience. More

Alberto was amazing!!!! Very understanding and went above and beyond for me. Finance was amazing as well! I’m so happy with my new purchase! and beyond for me. Finance was amazing as well! I’m so happy with my new purchase! More

Have been a long time customer of Lithia Ford Fresno. Very enjoyable experience buying our new for edge. Had the same experience when we bought our F150 some years ago. I have had my truck serviced in th Very enjoyable experience buying our new for edge. Had the same experience when we bought our F150 some years ago. I have had my truck serviced in the service department since purchasing it 19 years ago and get treating Luke I just bought it yesterday, that is why we made them our first choice for our new purchase. Compared prices with other Central Valley ford dealers and the prices were thousands less. Really happy can’t say enough good about the employees that helped us over the years. More

The Commercial Service goes out of their way to try and complete the services in a prompt and accurate manner for the quoted cost. Good Job. complete the services in a prompt and accurate manner for the quoted cost. Good Job. More

My daughter and I were very pleased with every step of the process from the test drive with Bruno, to the paperwork with Donald, and the financing with Victor. We are very happy with my daughter's new veh the process from the test drive with Bruno, to the paperwork with Donald, and the financing with Victor. We are very happy with my daughter's new vehicle and highly recommend Lithia Ford. More

Don H was my salesman. Our conversations were primarily via email and text messages since we live near Sacramento. He was thorough and polite. Pete handled the finance efficiently. He modified the extended via email and text messages since we live near Sacramento. He was thorough and polite. Pete handled the finance efficiently. He modified the extended warranty terms to fit my annual mileage. Thanks for that. No More