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Lithia Ford Fresno

Fresno, CA

4.6
307 Reviews

195 E Auto Center Drive

Fresno, CA

93710

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307 Reviews of Lithia Ford Fresno

June 29, 2020

Courteous service I was unaware of the new requirement of having an appointment because of the corona virus. He would try to get me in as soon as possible. It was les More

by robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ortenzio
Jun 30, 2020 -

Lithia Ford Fresno responded

Thank you for the positive feedback! We are delighted to know that you had a good service experience with us and with the help of Robert. We will make sure to share your kind words with him. We value your business!

June 28, 2020

helpful but problematic Hal was very helpful but getting the parts to fix my truck was problematic and the parts to fix my inertia lock on the passenger seat belt was unattai More

by johnnymac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Borunda
Jun 29, 2020 -

Lithia Ford Fresno responded

Thank you for your feedback, Johnny. We're sure Hal will appreciate your comments about his help with your truck. If there is anything else we can do to assist, please do not hesitate to reach out. We are here for you!

June 27, 2020

Good Service They got me in for service when they said they would and got me out in a timely manner. I was very satisfied and would recommend the Fresno dealership More

by Barry B.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin, Juan Urena
Jun 28, 2020 -

Lithia Ford Fresno responded

Barry, we certainly pride ourselves on timely service and we're thrilled your experience was reflective of that. We hope you'll consider us again should you or your vehicle need future assistance.

June 27, 2020

Great service, very professional, very polite, was able to get my vehicle in and out in a timely manner. Technicians were very friendly and respectful. More

by riospablo17
Recommend Dealer
Yes
Employees Worked With
Geo Kazaryan, Keith Miller
Jun 28, 2020 -

Lithia Ford Fresno responded

Hello, thank you so much for the kind words regarding the work done by our Service Department. We will gladly relay your positive feedback to the team, and we hope you enjoy the rest of your weekend!

June 26, 2020

Took my Ford Expedition to Lithia Ford twice for service, on the same issue, Check Engine Light on. The second service cost me over $1000 and they didn't fix the problem as the Check Engine Light came on for More

by btslaughter6
Recommend Dealer
No
Employees Worked With
Jason Rodrigues
June 24, 2020

I have no complaints about the dealership or Service Advisor. I have been going to Lithia the last 16 years. Dan Ortenzio was great, no complaints here. More

by mouse5415
Recommend Dealer
Yes
Employees Worked With
Dan Ortenzio
Jun 25, 2020 -

Lithia Ford Fresno responded

Thank you for the great review! We will be sure to thank Dan for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 22, 2020

Disappointed since in the past when I came in for service, all my concerns were addressed. Other than just an oil change which I can get anywhere, I needed my sunroof looked at and my phone synced to More

by Jeffndianas
Recommend Dealer
No
Employees Worked With
Hal Boranda?
Jul 07, 2020 -

Lithia Ford Fresno responded

Hi, I take your feedback seriously and would appreciate the opportunity to learn more about your recent service experience and any unresolved issues with your vehicle. Please contact me at your earliest convenience. I look forward to hearing from you. Best, Brent Hall General Manager bhall@lithia.com

June 22, 2020

I to bad dealership staff I have apptmiont 11:15 am for service he say no need apptmiont he coming 4 pm say i don't have time come back tomorrow they don't attend my car they talk with me rotliy More

by Paddatrucking1
Recommend Dealer
No
Employees Worked With
Keith Miller
June 22, 2020

Great Service! We enjoyed the exceptional service from both the sales and finance departments. We look forward to working with Lithia again! Thank you so much! More

by heidistewart
Recommend Dealer
Yes
Employees Worked With
victor 5 stars in Finance, Stephen Ash
Jun 23, 2020 -

Lithia Ford Fresno responded

Heidi, thank you for taking the time to share your exceptional experience with Stephen and Victor! We hope you continue to love your new ride! Please do not hesitate to reach out to us when we can work with you down the road!

June 19, 2020

Amazing staff and great service. I was very happy with how I was treated and how everything was explained to me. Definitely will be back More

by cfryboy
Recommend Dealer
Yes
Employees Worked With
Christian Launer
Jun 20, 2020 -

Lithia Ford Fresno responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

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