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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,097 Reviews

2,097 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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February 22, 2025

Robert Pearce is always a great help and he is a great representation of Lithia Jeep. I will always keep coming to Lithia Jeep. Thank you so much. More

by andrelove40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Always get me in right away, always courteous and professional. All questions are answered to my satisfaction More

by buddykendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Very prompt service and informative staff. Had a great first experience. Please ask for Michael! More

by christiandjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
February 19, 2025

Michael Maxwell was the Service Advisor that helped me with a Recall on my 2024 Jeep Gladiator. Michael was both professional and Personable resulting in a pleasant Experience. My vehicle was ready S More

by NTENGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Maxwell (5 Stars).
Feb 19, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your service expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

February 19, 2025

Customer service is top priority. Thanks you..Tony is great. I will come back.h More

by mjwoller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

February 19, 2025

My dealer Jeffrey was absolutely wonderful! Listened to all of the things that I was looking for in a vehicle. Made sure that I walked away with everything I need. More

by JESSDUNCAN415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Taylor
Feb 19, 2025 -

Lithia Chrysler Jeep of Reno responded

Jess, Thank you for taking the time to share your thoughts on working with Jeffrey and our team. We're glad to hear we delivered such a great experience!

February 19, 2025

Ben was great to work with. Communication was maintained throughout the service. Great job team! More

by hapeanana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ben and our team, and we look forward to working with you again.

February 19, 2025

Both the sales team and the service team have been great to work with. Unfortunately I seem to have purchased a Jeep with a lot of issues. I've had my 2025 for a month and the 3rd cylinder went out twice (w More

by datajunkiejen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 19, 2025

Staff were friendly and I appreciated the shuttle service. Originally was told my car would be done at 5pm but they had it done 2 hours early. More

by JENNIFERLYNN1
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 19, 2025 -

Lithia Chrysler Jeep of Reno responded

Jennifer, Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. Michael and our team appreciate your business and hope to see you again soon!

February 18, 2025

The dealership is clean and beautiful. Charles Sebastian has been my primary service representative for many years. He has managed a lot of complicated diagnostic and service appointments More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you, Susan. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

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