Lithia Chrysler Jeep Dodge of Twin Falls - Service Center

Good I guess Could of been friendlier got there and took car in after I went pick up had to wait for cashier count her till didn't like that Could of been friendlier got there and took car in after I went pick up had to wait for cashier count her till didn't like that More

Oil change I went to get my oil changed and the people at the service station were very nice. I also had a great experience there when I bought my vehicle. I went to get my oil changed and the people at the service station were very nice. I also had a great experience there when I bought my vehicle. More

Terrible Service I took my vehicle for an oil change and an alignment, they were very helpful and explained that it would take around an hour and a half or so, I was s I took my vehicle for an oil change and an alignment, they were very helpful and explained that it would take around an hour and a half or so, I was suppose to get a phone call when they were done but they never called back, so I show up around two and a half hours later. They explained that it was test driven and everything checked okay. I start driving home and noticed my car alignment was even worse than when I took it in, I drove right back and explained to the sales person that the car wasn't driving straight, and I also noticed 3 of my rims were scratched as if they got dropped or bumped, they had no damage since I took it to the car wash before taking it in and I just had cleaned the rims myself and saw no damage. I was pretty upset but the sales person explained that they would fix the rims and redo my alignment if I brought it in on the next Monday since it was Friday and they were closing. I had someone else take it in on that Monday, they talked to the same sales person but they were told that they weren't responsible for the rims since they didn't damaged them and they had to actually drive my car since they explained that the car was aligned but they had to agree after the drive that it wasn't. They refused to take responsibility for the rims and when we asked for our money back since the job they were asked to do wasn't done, they refused and explained I could only get in-store credit. Horrible service, never taking it in there again, I pretty much payed for a service that wasn't done right and on top of that I got my rims damaged. More

Great job Friendly people. Go above and beyond. Took me in on a day I was not scheduled and helped me with a flat tire as I was going on trip the following da Friendly people. Go above and beyond. Took me in on a day I was not scheduled and helped me with a flat tire as I was going on trip the following day. More

Friendly and Fast The best way to explain is to compare. I took a vehicle to Middlekoff and for an oil change. Service was slow and the employees seemed to be annoyed The best way to explain is to compare. I took a vehicle to Middlekoff and for an oil change. Service was slow and the employees seemed to be annoyed I was interrupting their quiet day. Environment was dirty and unkept. Lithia the staff is friendly, made me feel at home. Promt to help. Truck was done in a faster time than was expected. The environment was clean and comfortable.... Jeff More

Great people, great service! Was having car troubles and everyone was so helpful! Everyone wanted to get the problem fixed. I worked mostly with Greg and he was AWESOME!!!! Great Was having car troubles and everyone was so helpful! Everyone wanted to get the problem fixed. I worked mostly with Greg and he was AWESOME!!!! Great mechanics who know their job well! Thanks to him and everyone for keeping a positive attitude and getting things taken care of!! More

Good Visit Directly answered my questions on new radio hack vulnurability and complete a reprogram, were able to do an immediate service despite appearance the s Directly answered my questions on new radio hack vulnurability and complete a reprogram, were able to do an immediate service despite appearance the shop was busy. More

Great and Quick service Service was fast, and great. Staff are friendly and help where they can. I will continue to come to this service department and dealership. We have th Service was fast, and great. Staff are friendly and help where they can. I will continue to come to this service department and dealership. We have the lifetime oil which is a great deal. More

Good customer service Communication between management and service was marginal, shop was unaware of all service requirements and if parts were set aside. Service technicia Communication between management and service was marginal, shop was unaware of all service requirements and if parts were set aside. Service technician was professional and completed service properly. More

oil change very simple, very quick and done!! I gave this rating for the service because it is the best place I can afford right now. I purchased the Dodge from Lithia as my third vehicle from th I gave this rating for the service because it is the best place I can afford right now. I purchased the Dodge from Lithia as my third vehicle from the dealership. I will return there when I am ready for a new vehicle in three years. More