Lithia Chrysler Jeep Dodge of Twin Falls

Fabulous! Our salesman John Welsh went above and beyond to help us with buying our car! From the test drive to the financing, John was Fabulous! The other emplo Our salesman John Welsh went above and beyond to help us with buying our car! From the test drive to the financing, John was Fabulous! The other employees and the finance person were incredibly friendly and helpful! Lithia is a really great dealership! Thank you! Fabulous customer service!! Melody and Kevin Newbry More

Easiest Place to Buy a Car This was our 3rd car purchase here and they just keep getting easier. Jorge is great, low pressure and reasonable. He found us the truck we were looki This was our 3rd car purchase here and they just keep getting easier. Jorge is great, low pressure and reasonable. He found us the truck we were looking for and at the price we could afford. There was no long back and forth about the price. There were no games or pressure techniques. Jorge is straightforward and doesn't waste your time. Seriously it took a few texts and five minutes at the dealership and it was done. Then he delivered the truck to Hailey for us. Jorge really goes the extra mile. More

Straightforward and efficient with no tricks Can't say enough about this dealer! My buying experience was the best I've ever had in purchasing a new vehicle. We negotiated a price via phone and e Can't say enough about this dealer! My buying experience was the best I've ever had in purchasing a new vehicle. We negotiated a price via phone and email. The price was very good --and I say this based on talking to other dealerships. The salesman was Jorden. I flew into the Boise airport and he picked me up (240 miles round trip for him!). Very nice guy and very knowledgeable. When we arrived at the dealership, the price was to the penny the same as we discussed in the emails. Truck was all prepped and ready to go with a full tank of diesel. We did a test drive and I looked over the truck; everything was perfect Great service and absolutely no BS in the process. For example, once I finished with Jorden and the truck inspection I was turned over to the dreaded "finance manager". From past buying experiences this is where the BS begins ....but not this time. The finance guy's name was Brady. Nice, very competent and we just cranked through the paperwork, I took my time to read each doc. When I had a question, Brady had an answer. Very efficient process. None of the usual big pressure to buy a bunch of add ons. Consequently, this is where I will go when I want to buy add-ons. They either "read" what kind of buyer I was or dealerships are realizing that most respond very negatively to pressure. More

Great experience !! First time we have ever had a smooth process of purchasing a new car! They were very accommodating and worked very well with us! Our salesman went ab First time we have ever had a smooth process of purchasing a new car! They were very accommodating and worked very well with us! Our salesman went above and beyond to make sure we were completely satisfied ! We will be sharing this place with our friends and family for sure! More

Happy customer Jorge was very professional and extremely helpful. Trading in my car was quick and painless. He even drove my new car to me hours from the dealership. Jorge was very professional and extremely helpful. Trading in my car was quick and painless. He even drove my new car to me hours from the dealership. Great experience all around. More

Very helpful staff My salesman (John Welsh) was very helpful and went beyond what would have been expected. Purchase paperwork was processed quickly and efficiently. A My salesman (John Welsh) was very helpful and went beyond what would have been expected. Purchase paperwork was processed quickly and efficiently. All the staff was pleasant and answered any questions that I had. They all made the purchase less stressful than what I've experienced at other dealerships. Kudos to them all! Keep up the great work! More

I'll be back This was the first time that I've purchased a car from a dealership and I was extremely nervous. I've heard all kinds of horror stories about women be This was the first time that I've purchased a car from a dealership and I was extremely nervous. I've heard all kinds of horror stories about women being taken advantage of because they might not know quite as much about cars as men do. I never felt that way once. Griffin had sold my son his first car a few months before and I was impressed with the way he walked him through the entire process and made sure that he didn't get in over his head. When I was ready to buy, I was happy to look him up and have him be my sales person also. It was a pleasant experience and I'll definitely be back the next time I'm ready to buy another vehicle. More

Great Experience! John Welsh (Salesman) was quick to respond via e-mail correspondence and was available when we went in for a test drive. He answered all our questions John Welsh (Salesman) was quick to respond via e-mail correspondence and was available when we went in for a test drive. He answered all our questions with satisfactory answers and helped us drive home with our brand new car. Great service from the whole sales floor! Thanks! More

Service okay I came in for scheduled service on our Dodge ...everything went ok. The oil change on the vehicle went well except for they forgot to rotate the tir I came in for scheduled service on our Dodge ...everything went ok. The oil change on the vehicle went well except for they forgot to rotate the tires like we had asked. We were giving a card for next time to get a free rotation. More

Good I guess Could of been friendlier got there and took car in after I went pick up had to wait for cashier count her till didn't like that Could of been friendlier got there and took car in after I went pick up had to wait for cashier count her till didn't like that More