Lithia Chrysler Jeep Dodge of Missoula

Very pleasant I loved the fact I never felt pressured and all my questions were answered quickly I was able to deal with Mike via text and phone and he was always p I loved the fact I never felt pressured and all my questions were answered quickly I was able to deal with Mike via text and phone and he was always pleasant and quick to get me answers More

new dodge very helpful, experienced, knowledgeable, answers all questions, works thru all questions, goes out of way to help, will deal with again, gives update very helpful, experienced, knowledgeable, answers all questions, works thru all questions, goes out of way to help, will deal with again, gives updates when needed More

Great The service writer was excellent and took care of all my needs as well as paid excellent attention to details. The service mechanic was fast a paid a The service writer was excellent and took care of all my needs as well as paid excellent attention to details. The service mechanic was fast a paid attention to details. The only item missed by the mechanic was that both rear tires were at 62 # which set off the low tire warning on the dashboard. More

A positive Oil Change experience. Came in for a regular oil change and fluid check on my 2017 RAM. Last time, I was roped into a completely unnecessary. & costly service. Partially m Came in for a regular oil change and fluid check on my 2017 RAM. Last time, I was roped into a completely unnecessary. & costly service. Partially my fault as I hadn't verified what service was recommended via RAM before coming in, but counted on the service rep to be informed and not lead me down the proverbial garden path. Was wrong on both accounts & had second thoughts about returning. However, I'd purchased a life-time oil change agreement & wasn't willing to let that go so I came in. It was slow so perhaps that helped, but I felt I was treated fairly and respectfully. No hidden agendas. The oil change was done, fluids checked and they even replaced a tire valve cap I'd noticed was missing before bringing the truck in. Didn't mention it was missing so that was a pleasant surprise. For now, I'm back onboard. Good Job! More

Customers are number 1 I was very impressed of the respect I received when I explained the problem with the repair that was done on my vehicle. Explaining the problem and ex I was very impressed of the respect I received when I explained the problem with the repair that was done on my vehicle. Explaining the problem and explanation and costs discussed I was impressed with the out come of the final results. More

service I purchased my 2003 Dodge 2500 diesel new at your dealership. I also purchased the life time oil change and the extended service agreement. My 2500 wi I purchased my 2003 Dodge 2500 diesel new at your dealership. I also purchased the life time oil change and the extended service agreement. My 2500 will be 14 years old in April. I have been satisfied with this dealership. When I purchased my truck it was Grizzly Lincoln and now Lithia. Appeared to be a seamless transition. More

Oil change and etc I stopped by unscheduled and the customer service rep not only changed the oil, but fit in other things too, such as winter tire changeover. I stopped by unscheduled and the customer service rep not only changed the oil, but fit in other things too, such as winter tire changeover. More

Needed quick service for water leak I am always happy to deal with Chad. He always makes sure that you are taken care of. I like coming to Lithia because they back up their work. I am always happy to deal with Chad. He always makes sure that you are taken care of. I like coming to Lithia because they back up their work. More

New vehicle purchase. Dave has always been great to work with. You are lucky to have him. He makes things simple for everyone involved in the buying process. Dave has always been great to work with. You are lucky to have him. He makes things simple for everyone involved in the buying process. More

Routine Oil Change I felt that cracking in was very good and the waiting area was great, especially for my two boys. There was a fine waiting area for them with TV news I felt that cracking in was very good and the waiting area was great, especially for my two boys. There was a fine waiting area for them with TV news and refreshments nearby. Also, the mechanics took time to go over my vehicle for general maintenance issues. Thanks. More