Lithia Chrysler Jeep Dodge of Missoula

Oil change Was happy to get service done at Lythia. Got my car in on the time I was scheduled for. Was nice to see the employees that I’m familiar with and being Was happy to get service done at Lythia. Got my car in on the time I was scheduled for. Was nice to see the employees that I’m familiar with and being treated special. More

Timely and professional. I was able to schedule my standard maintenance service as well as recall service with just two days notice. The service staff were both courteous and I was able to schedule my standard maintenance service as well as recall service with just two days notice. The service staff were both courteous and professional and Kevin the service manager was able to give me a fair price on the 30,000 mile scheduled maintenance my vehicle required. Overall and good experience. More

Good Service The recall fix was fast and we were treated with courtesy. We checked in with Chad and checked out with Justin. The waiting area was clean and a goo The recall fix was fast and we were treated with courtesy. We checked in with Chad and checked out with Justin. The waiting area was clean and a good channel was on the TV. (Fox) More

Had a great experience that got me the deal I wanted Great customer service very friendly and got me into a new vehicle that I wanted that got my payment where I wanted and better thank you Great customer service very friendly and got me into a new vehicle that I wanted that got my payment where I wanted and better thank you More

Excellent review for an excellent service department As always the service department did an excellent job. The dealership overall was clean and orderly which gives me nothing at all to complain about As always the service department did an excellent job. The dealership overall was clean and orderly which gives me nothing at all to complain about More

Fast and friendly Justin in the service department was great to work with. Fast and friendly service. Dealership was clean and tidy. Car was finished and didn’t smell l Justin in the service department was great to work with. Fast and friendly service. Dealership was clean and tidy. Car was finished and didn’t smell like a shop afterwards. More

Very clean and organized dealership seem to be very knowledg Great people very clean and organized seem to have good product knowledge and have the patients to answer questions that I needed answer no pressure l Great people very clean and organized seem to have good product knowledge and have the patients to answer questions that I needed answer no pressure let me have all the time I needed for my purchase thank you More

Excellent with a strange catch. Everything was timely and I can only assume performed correctly. Your review system is very flawed. The employees are under the fear of receiving any Everything was timely and I can only assume performed correctly. Your review system is very flawed. The employees are under the fear of receiving anything below five stars. They then inform the customer of this system. The customer, not wanting anyone in trouble does not give an honest review. Please correct this and quit brow beating your employees so we can give productive reviews and have things corrected that need be. This system of yours makes me feel sleazy as much as your owners and CEO, who obviously know nothing about their business other than creating a very uncomfortable work environment. Happy employees can cause quality service. Feel free to contact me. Two time purchaser of new Lithia cars. More

Oil change I had a 11 am appointment and As soon as I walk in the door I was greeted an ask what I was here for. fast service out in a half hour. I had a 11 am appointment and As soon as I walk in the door I was greeted an ask what I was here for. fast service out in a half hour. More

Truck sales done right. Justin was very pleasant and personable, and knowledgeable about the vehicles we looked at. He was also very patient with our many questions. A pleasa Justin was very pleasant and personable, and knowledgeable about the vehicles we looked at. He was also very patient with our many questions. A pleasant truck buying experience without the usual pressure sales. Ryan Tuttle is a family friend we haven't seen for a while. It was great to get caught up! More