Back

Lithia Chrysler Jeep Dodge of Medford - Service Center

Medford, OR

4.5
231 Reviews

231 Reviews of Lithia Chrysler Jeep Dodge of Medford - Service Center

Sort by
January 28, 2020

Another great service department experience The title of the review says it all ! The amazing customer care in the service (thank you, Trevis) department here will keep us buying Jeeps and Dodge More

by Whipples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

Best service writer and shop experience yet. My service writer provided exceptional customer service and the mechanic assigned to work on my truck did an excellent job and I they finished the wor More

by RMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2020

Friendly staff and the store is pleasantly clean. Can't remember the name of the service guy that helped me..but he actually seemed very happy to be at work and he didn't try to just push me away when I ha More

by JeepHappy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Gies
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2019

Everyone was very pleasant and ready to serve your every need. Went in for my 3 month oil change, took about an hour and they called me when it was ready, it's nice that I can leave my car there and be able More

by Pj
Recommend Dealer
Yes
Employees Worked With
Shon - oil change department
December 28, 2019

Best service ever. Definitely the best time for an oil Best service ever. Definitely the best time for an oil change and routine inspection. Short and thorough but friendly interaction when job was comple More

by David
Recommend Dealer
Yes
Employees Worked With
Jacob
December 09, 2019

recall Replaced tail gate recall fast and easy. Very nice and pleasant. Thanks for taking care of me so fast. hope you keep up the good work. More

by tulips.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
new zeland guy
November 22, 2019

Phillip Houghton provided excellent service. Always able to help and quick. Professional, courteous and responsible. Waiting area was clean and well stocked. A pleasure to work with More

by Kmesser541
Recommend Dealer
Yes
Employees Worked With
PHillip Houghton
November 13, 2019

Always a pleasure working with Trevis. he’s always there, and I appreciate that very much. He always looks to see if there are any recalls, even letting me know about them before I get a notification More

by Bryce
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

I took my truck in for an oil change, the service was great, they were fast and everone was very friendly. I will go back again. More

by Dbeyer
Recommend Dealer
Yes
Employees Worked With
Greg Janky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
October 08, 2019

Yes I had a good experience with service.Parts and Yes I had a good experience with service. Parts and service guys are great, not sure that I would want to buy another car there though...and that is More

by TASHA
Recommend Dealer
Yes
Employees Worked With
Greg Janky
5.0
This rating includes all reviews, with more weight given to recent reviews.