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Lithia Chrysler Jeep Dodge of Medford - Service Center
Medford, OR
231 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
231 Reviews of Lithia Chrysler Jeep Dodge of Medford - Service Center
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October 20, 2022
Just another example of how broken our system is now, worst service I have ever experienced anywhere, my fault, after the worst sales department experience I went back. worst service I have ever experienced anywhere, my fault, after the worst sales department experience I went back. More
by stevent511
Employees Worked With
Service manager
August 29, 2022
Travis goes over and beyond to help with your vehicle needs. Give that man a raise. needs. Give that man a raise. More
by Dhosc
Employees Worked With
May 27, 2022
Trevis is GREAT! ! He knows what he is doing and gets it done. He is the main reason I own a Dodge truck and a jeep. The vehicles are also great. ! He knows what he is doing and gets it done. He is the main reason I own a Dodge truck and a jeep. The vehicles are also great. More
by JOHNLEFLER51
Employees Worked With
February 01, 2022
Service center was fast and easy guys to work with. Very helpful as well. Will definitely be going back. helpful as well. Will definitely be going back. More
by 24eightconcreteconstruction
Employees Worked With
September 09, 2021
I brought my Jeep in for service yesterday morning at 7:00am Greg was courteous, professional and gave me recommendations. Done by 8:am. Thanks 7:00am Greg was courteous, professional and gave me recommendations. Done by 8:am. Thanks More
by johnwarrenmartin
Employees Worked With
May 13, 2021
Terrible. I tried for weeks to schedule a service appointment. Never talked to anyone. Even my voice mail to the manager cut off early. Worst ever. appointment. Never talked to anyone. Even my voice mail to the manager cut off early. Worst ever. More
by lmhogan57
Employees Worked With
Mark dugan
April 09, 2021
Service writer Greg is good to work with, good communication, able to go over the work needed with the technician, work completed as promised. Good job 👏 communication, able to go over the work needed with the technician, work completed as promised. Good job 👏 More
by Schnyde50
Employees Worked With
February 17, 2021
Needed warranty repair on my Ram 3500. Service department never answered the phone and took 5 days to return my call. I asked if they were too busy for my business, he said they were and hung up department never answered the phone and took 5 days to return my call. I asked if they were too busy for my business, he said they were and hung up the phone. Doesn't say much for their customer service. More
by andrew s.
Employees Worked With
February 14, 2020
We trusted the service department to fix our car and it ended up in worst shape then when we first brought it in. The touchscreen radio and GPS was broken while in there hands and they said it was “a coinc ended up in worst shape then when we first brought it in. The touchscreen radio and GPS was broken while in there hands and they said it was “a coincidence” and took no responsibility. It was a $20,000 car we bought only three months ago. We paid them hundreds of dollars and didn’t even receive a refund for the poor service we received. We eventually had to trade in the car because it was a lost cause and lost thousands of dollars. More
by adee33808
Employees Worked With
January 30, 2020
Great customer service! We've experienced great customer service with the Lithia Service Department, especially with Hayden Conner. Hayden listens to our concerns and helps We've experienced great customer service with the Lithia Service Department, especially with Hayden Conner. Hayden listens to our concerns and helps us from the time we walk in until our car is ready! Very pleased! More
by jaemurray
Employees Worked With
