Lithia Chrysler Jeep Dodge of Medford - Service Center

Worst experience of my life dealing with the service department. First appointment was scheduled three months out. They changed it when it got close to another two months without talking to me. When I t department. First appointment was scheduled three months out. They changed it when it got close to another two months without talking to me. When I talked to them about it they said that the way it goes! More

My 2020 Ram 2500 had an exhaust system failure where the system failed to regenerate and continuing to drive it was not an option. The truck was dropped off just before closing on Tuesday night. I got a c system failed to regenerate and continuing to drive it was not an option. The truck was dropped off just before closing on Tuesday night. I got a call mid afternoon mid Wednesday saying it was ready to go. Thankfully it was under warranty and many parts were replaced. ⭐️⭐️⭐️⭐️⭐️ to Trevis, the service manager, his crew and the parts department. I did not expect it back this fast but most thankful that it is. Thanks to all those who had a hand in getting my truck back on the road More

Always get great service when I take my Gladiator or Ram. Trevis is so easy to contact and get on his schedule ! He always makes it convenient for me to fit my trips in there into my schedule! And the work i Trevis is so easy to contact and get on his schedule ! He always makes it convenient for me to fit my trips in there into my schedule! And the work is always completed correctly More

I would like to give a huge shoutout to the Service Department! My daughter just moved to Medford after graduating from PA school. the 2013 Dart that she has been driving has been in the shop in Nashvi Department! My daughter just moved to Medford after graduating from PA school. the 2013 Dart that she has been driving has been in the shop in Nashville and Mesa for overheating. The real problem was never discovered and fixed and she was left on the road more than once in the dark far from home. When she took it into Lithia Dodge, it was different. They completed a thorough evaluation, even checking the fluid in the reservoire. That is when they discovered that the head gasket was failing! They fixed not only that, but all they other interacting parts. We are so grateful!!!! The car is running like new and we don't have to worry about when it might overheat. Thanks for a great job! Dayna More

I waited 5 hours for an oil change is the worst place I regretted buying a car there!!!!! regretted buying a car there!!!!! More

Trevis Burns is wonderful! He is always very helpful and courteous! Great customer service! Love Lithia He is always very helpful and courteous! Great customer service! Love Lithia More

Great service, Trevis is very knowledgeable and pleasant to work with and always gets me in as soon as possible to work with and always gets me in as soon as possible More

Just “another” 5 star review for Trevis Burns and his crew. Impossible to improve on fast, very friendly, efficient service He is the guy to go to crew. Impossible to improve on fast, very friendly, efficient service He is the guy to go to More

I just had my Ram 2500 serviced and received a lot of good help from Todd the services manager. He made a appt for me since I live 1 1/2 hour away and got my truck serviced quickly and got me back on th good help from Todd the services manager. He made a appt for me since I live 1 1/2 hour away and got my truck serviced quickly and got me back on the road ! More

Lori Weathers was wonderful to work with. She went out of her way to get done what I needed. She was very pleasant and a fresh addition to your service department. I hope she continues to be She went out of her way to get done what I needed. She was very pleasant and a fresh addition to your service department. I hope she continues to be because to many lose the ability to connect with the customer. Thank you very much for your help. Gene More