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Lithia Chrysler Jeep Dodge of Medford - Service Center

Medford, OR

4.5
231 Reviews

231 Reviews of Lithia Chrysler Jeep Dodge of Medford - Service Center

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November 09, 2024

Always get great service when I take my Gladiator or Ram. Trevis is so easy to contact and get on his schedule ! He always makes it convenient for me to fit my trips in there into my schedule! And the work i More

by Naillady541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Lithia Chrysler Jeep Dodge of Medford responded

Thank you so much for sharing your wonderful experience with Trevis! We're thrilled to have had the opportunity to serve you. 😊

Nov 10, 2024 -

Lithia Chrysler Jeep Dodge of Medford responded

Justin Lombardi General Manager Medford Dodge

July 15, 2024

I would like to give a huge shoutout to the Service Department! My daughter just moved to Medford after graduating from PA school. the 2013 Dart that she has been driving has been in the shop in Nashvi More

by Dayna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Lithia Chrysler Jeep Dodge of Medford responded

Dayna, we're so glad our Service Department at Lithia Chrysler Dodge Jeep Ram Fiat of Medford could resolve the issue and get your daughter's Dart running like new. Thanks for sharing this wonderful feedback! We hope to see you again soon!

June 17, 2024

I waited 5 hours for an oil change is the worst place I regretted buying a car there!!!!! More

by robertjr04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Vierra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Lithia Chrysler Jeep Dodge of Medford responded

Robert, I regret to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, I would like to discuss your visit further. Would you consider getting in touch? Thank you, Nicolas Salas - Service Manager - 541-841-7229.

March 20, 2024

Trevis Burns is wonderful! He is always very helpful and courteous! Great customer service! Love Lithia More

by debjackadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lithia Chrysler Jeep Dodge of Medford responded

We're so glad to know that Trevis provided you with excellent service at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We appreciate your kind words and love hearing about our customers' positive experiences. Thank you for choosing us!

December 11, 2023

Great service, Trevis is very knowledgeable and pleasant to work with and always gets me in as soon as possible More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

We're glad to know you had a great experience with Trevis here at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We always aim for efficiency and top-notch service. Thank you for your feedback!

October 13, 2023

Just “another” 5 star review for Trevis Burns and his crew. Impossible to improve on fast, very friendly, efficient service He is the guy to go to More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

Greg, we're delighted to know that Trevis and our team at Lithia Chrysler Dodge Jeep Ram Fiat of Medford provided you with top-notch service. Thanks for the 5-star review!

September 22, 2023

I just had my Ram 2500 serviced and received a lot of good help from Todd the services manager. He made a appt for me since I live 1 1/2 hour away and got my truck serviced quickly and got me back on th More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Karnbach
Oct 05, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

Jerry, thank you for taking the time to share your experience with our service team! We are happy to have gotten you back on the road as quickly as possible and hope to get the opportunity to serve you again in the future.

July 12, 2023

Lori Weathers was wonderful to work with. She went out of her way to get done what I needed. She was very pleasant and a fresh addition to your service department. I hope she continues to be More

by Gene Christie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Weathers
Jul 12, 2023 -

Lithia Chrysler Jeep Dodge of Medford responded

Thank you as well, Gene! Your business and kind words for our team member, Lori, are appreciated more than you know. Looking ahead, we hope to have you back at Lithia CJD of medford for any future service needs.

Jul 12, 2023 -

Gene Christie responded

Customer service is the key to successful business customer relations. If I ever need another vehicle you will be my first choice

November 04, 2022

My experience was great. My vehicle was repaired on time and my service consultant Trevis kept me updated throughout the process. More

by rmcarlson14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello, thank you for bringing your vehicle to Lithia CJD of Medford for service. Trevis, and the rest of our team, is happy to have been prompt and communicative. Please feel free to reach out should any future automotive needs arise.

October 25, 2022

My service was quick and welldone. Bricetyn was professional and explained everything completed on my car. Everything was checked from tire pressure to wiper blades. Thank you!! More

by Lorim92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bricetyn
Oct 26, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi, Thank you for the review! We are glad you had a professional time working with us! We hope to see you again soon!

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