Lithia Chrysler Jeep Dodge of Medford

Nothing but issues.. In the time I have had my 2014 2500 Ram Cummins I have had some signigicant issues. First being a caliper bolt that came out while I was working out o In the time I have had my 2014 2500 Ram Cummins I have had some signigicant issues. First being a caliper bolt that came out while I was working out of town 5.5 hours away from medford, after which I discovered that the other bolt was barely threaded in as well. Traveling freeway speeds with a brake caliper barely fastened does not strike me as a good first impression. The response for that was just a replacement bolt. Okay, next was an oil change.. I noticed once I was home that my driveway had oil all over it. When I looked under my truck I discovered every square inch of the front end was covered in oil. After talking to the service tech I was told it was residual oil in a cross member (no cleanup after?). Literally days later I went in for a schedule maintainence for my egr system. Within 24 hours my trucked wreaked of coolant and low coolant light popped up 3 times in 6 miles. Upon taking it back to get looked at I was told yet again it was residual from the service. Still today I occasionally smell coolant (shouldn't it all be gone after over a month??). Now I discover today as I'm about to leave my work that there's still oil dripping. After crawling under my truck I find oil dripping from the pan not a crossmember and that the drain plug is barely finger tight! How was this missed after being there for 2 services so close together?! Needless to say I am less than thrilled and will probably seek service for my vehicle at another business. More

Don't buy from there I bought a used pickup from them it's been nothing but a nightmare since the minute I came home engine light came on they won't look at it they won't I bought a used pickup from them it's been nothing but a nightmare since the minute I came home engine light came on they won't look at it they won't fix it underneath the dash cover I discovered the dash was completely destroyed Beyond repair there's a hole in it about a foot wide and a foot long completely missing and gone and I'm the one that has to deal with it it's only been 3 days they told me that I bought it used so therefore there was nothing there willing to do for me I feel cheated I will never go back then you the whole was there and they covered up with a dash cover and I'm the stupid one for not looking underneath that dashboard cover I will never go back or refer them to anybody More

Jesse and Dave are da mans! Jesse and Dave made my experience at Lithia, fun and easy. I was nervous about getting myself into a brand new vehicle, but the deal they were able to Jesse and Dave made my experience at Lithia, fun and easy. I was nervous about getting myself into a brand new vehicle, but the deal they were able to present to me, met my budget and I felt was a great buy. They were super cool and super nice, I will recommend everyone to Lithia that I know. More

My 3rd Purchase. Always on their game! I fly from Southern CA to get my vehicles specifically from Medford Lithia. Always treat me like gold. Always have what I want in stock unlike the SoC I fly from Southern CA to get my vehicles specifically from Medford Lithia. Always treat me like gold. Always have what I want in stock unlike the SoCal Dealers. More

Great experience! Very happy with the service received! Gwen was easy to work with in finance and was so friendly. Chance and Gary did a great job also! Very happy with the service received! Gwen was easy to work with in finance and was so friendly. Chance and Gary did a great job also! More

OIl Change We brought our 2016 Trailhawk in for an oil change. The service advisor, Cody Hopkinson was friendly and went above and beyond. As he was looking fo We brought our 2016 Trailhawk in for an oil change. The service advisor, Cody Hopkinson was friendly and went above and beyond. As he was looking for recalls and such he discovered that we had some unused oil changes from Chrysler. Something that previous techs have not done. We appreciate the car buying experience with Lithia Dodge and Steve Seis in particular. The Service Dept has been a challenge. No return calls, when you finally get someone, they won't help because someone else started the process...even if there are notes in the account. More

Just one thing.. I love this place. Always great service, great work, etc. I've been taking my 2014 Jeep W. Unlimitted for about a year. I took it in for an oil cha I love this place. Always great service, great work, etc. I've been taking my 2014 Jeep W. Unlimitted for about a year. I took it in for an oil change a few days ago. It turned out I needed my differential (front and back) adjusted and the fluid replaced (24000 miles), which raised the total cost to almost $400. About 90 minutes later (good time), it was done. I'm in my 40s and lived all over the world, and when I go to a professional place like this and spend this type of cash and I am a loyal customer, the business usually washes my jeep. Small thing, but makes a big difference to me. No car wash this time. Not sure why. They were really busy. More

2002 Dakota coolant leak Hayden, Clayton and the mechanic, Kim, were very accommodating. The leak was tough to diagnose but Kim found and fixed the problem, intake manifold g Hayden, Clayton and the mechanic, Kim, were very accommodating. The leak was tough to diagnose but Kim found and fixed the problem, intake manifold gasket. Gave me a loner car which was much appreciated and came to my rescue when the battery in the truck went dead after I picked it up the second time. They did a load test on the battery and found it was toast, gave me a good deal on a new battery. I am a very pleased customer. More

It was wonderful!! It was a great experience! We had great customer service. Very happy that we got to work with Josh. He wasn't pushy and made our buying process great! It was a great experience! We had great customer service. Very happy that we got to work with Josh. He wasn't pushy and made our buying process great! More

Oil Change We like the people who work there, very friendly. Trevis Burns, is also helpful and making sure our Jeep is in great condition and running well, alwa We like the people who work there, very friendly. Trevis Burns, is also helpful and making sure our Jeep is in great condition and running well, always knowing what we need. Janet Kuklenski More