Lithia Chrysler Jeep Dodge of Billings

They do not treat customer vehicles with respect. My son took his truck in for service, he has GPS on his truck so he was able to witness the joyride the technician took his truck on and he also recieved a took his truck in for service, he has GPS on his truck so he was able to witness the joyride the technician took his truck on and he also recieved a video from a friend of his truck taking off from a light blowing black smoke. They used a 1/4 of a tank of fuel. He called them when he got the video and was told the tech should not have been driving it like that but when he picked the truck up no one said a word, no apology for treating his vehicle so poorly. Will never go back. More

Had an issue first thing in the am. Called in, got instructions for a tow, gave a heads up to expect me. Van towed in, repaired and ready by 4 pm, all on warranty. instructions for a tow, gave a heads up to expect me. Van towed in, repaired and ready by 4 pm, all on warranty. More

Easy in and out for oil change and tire rotation. Mt service was done quickly and professionally. The staff were freindly knowledgeable. Overall great experience! service was done quickly and professionally. The staff were freindly knowledgeable. Overall great experience! More

I was very pleased with everything. The courtesy driver was very pleasant. My vehicle was serviced and finished even before the promised time that I asked it to be. was very pleasant. My vehicle was serviced and finished even before the promised time that I asked it to be. More

Cam is-great to with and no pressure at all. Alex was very professional and well trained in his job easiest and quickest vehicle buy ever very professional and well trained in his job easiest and quickest vehicle buy ever More

Excellent service. Burton sold us 3 cars this year. That says a lot about Burton and Lithia. Very patient and he makes you his priority. That says a lot about Burton and Lithia. Very patient and he makes you his priority. More

Made a very tough situation for me, as good as it could be. Darryl was very professional and pro active. Nothing but appreciation for the effort. Ed Chappelle be. Darryl was very professional and pro active. Nothing but appreciation for the effort. Ed Chappelle More

Pleasant no pressure buying experience. Fair deal. In and out quickly. Only area for improvement noted was one of the tires was low on air when I got the truck home. out quickly. Only area for improvement noted was one of the tires was low on air when I got the truck home. More

Kalen was very good to work with and kept my concerns in mind when negotiating the deal. Also, he was very personable and made me feel very comfortable throughout the process. mind when negotiating the deal. Also, he was very personable and made me feel very comfortable throughout the process. More

This is my second purchase from Cameron Swift. Knowledgeable, courteous, friendly. I got a great deal from him! Alex in finance explained everything clearly. Burton made sure I got my truck preppe Knowledgeable, courteous, friendly. I got a great deal from him! Alex in finance explained everything clearly. Burton made sure I got my truck prepped and cleaned. I will shop there again! More