Lithia Chrysler Jeep Dodge of Billings

I am a single mother, and I traveled 100 miles to I am a single mother, and I traveled 100 miles to Billings, Montana to find a reliable minivan that I could trust to go across country in, with m I am a single mother, and I traveled 100 miles to Billings, Montana to find a reliable minivan that I could trust to go across country in, with my two children. I had done intensive research on the internet before I even went up there, and had found 6 possible minivans that might work. When I got up to Billings, Lithia was the second stop that I made, where I was greeted by Brandin Eckdahl. After test driving one vehicle, that unfortunately did not fit my needs, Burton Pierce went on a "car hunt" for me, and approached me with another possibility, a 2005 Dodge Grand Caravan. When first approached, I knew that the Dodge Grand Caravan was out of my reach, but it wasn't long before we were able to make the numbers work. Lithia Chrysler Jeep Dodge of Billings went above and beyond my expectations. They were AWESOME about making sure I could find a great quality vehicle in my price range. Burton Pierce was even gracious enough to make sure the tank was full of gas, so I would not have to stop to get gas on the way home (I was driving back late at night). THANKS Burton, Brandin......and the rest of Lithia! I LOVE my new Dodge Grand Caravan More

I had a great first impression by Dustin, very giving and had knowledge of the vehicle. The over all staff was inviting and very friendly. How they handled the transaction was very warm and welcoming and w had knowledge of the vehicle. The over all staff was inviting and very friendly. How they handled the transaction was very warm and welcoming and will defiantly recommend to others. Thank you for your time. More

We had an appointment to have our 08 Dodge Ram serviced. Bryan caught us in the parking lot looking at a Challenger, tried to get us to take a test drive, we declined. Two days later we went back bought the Bryan caught us in the parking lot looking at a Challenger, tried to get us to take a test drive, we declined. Two days later we went back bought the Challenger and a 2013 Dodge Truck. How can you pass up a great deal? This dealership is awesome all the way around. It was by far the best buying/service experience we have ever had! We will recommend all of our friends and family to buy from them! More

Excellent customer service. Very knowledgable staff. Friendly environment. Burton went above and beyond by placing a big bow and balloons on the car as it was a gift for our daughter's 16th birthday. Friendly environment. Burton went above and beyond by placing a big bow and balloons on the car as it was a gift for our daughter's 16th birthday. Definitely would recommend to all. More

I was very impressed with Burton and his willingness to work towards getting me the new Jeep that I wanted. I also was very happy with his ability to get me the trade-in deal that I wanted on my current tw work towards getting me the new Jeep that I wanted. I also was very happy with his ability to get me the trade-in deal that I wanted on my current two vehicles!! As a widow, I was dreading the usual high pressure selling that you get at car dealers and was very refreshed with Burton and his lack of it! It was very nice to work with him and I would highly recommend him to anyone. Previously, my husband had always handled all the vehicle buying for us. My son, who was with me, has stated that when he's ready to trade his 2009 Ram for a new Challenger - Burton will be his salesman! Also appreciated Gen Mgr Adam Britzius involvement and help. More

This was an exceptional experience. We saw the vehicle online and talked with Gary about an offer. Cameron met us when we arrived, accepted our offer and provided us with any easy sales experience. Deni online and talked with Gary about an offer. Cameron met us when we arrived, accepted our offer and provided us with any easy sales experience. Denise did the paperwork, and far exceeded our expectations with it. We are very pleased that we chose Lithia Chrysler Jeep Dodge in Billings. The staff is so professional and give exceptional customer service. More

The salesmen were friendly and respectful and not pushy. He was very thorough and knowledgeable showing us the vehicle and how everything worked. They were prompt in answering our internet inquiry and repr He was very thorough and knowledgeable showing us the vehicle and how everything worked. They were prompt in answering our internet inquiry and represented the vehicle truthfully. More

Brandin spent over 4 hours with me test driving, looking at, and finally negotiating a fair deal with me. I was able to find exactly what I needed and stayed under my budget. I cannot thank Lithia enough es at, and finally negotiating a fair deal with me. I was able to find exactly what I needed and stayed under my budget. I cannot thank Lithia enough especially Brandin and Erik More

Our experience at Lithia Chrysler Jeep Dodge RAM of Billings was excellent. Our salesperson, sales manager and finance manager went out of their way (by staying well after hours) to make sure that we Billings was excellent. Our salesperson, sales manager and finance manager went out of their way (by staying well after hours) to make sure that we got the vehicle that we wanted that day. We appreciated their time and effort very much mostly because we drove 180 miles round trip to buy our truck. They made our transaction go very smoothly and we were so pleased that we were able to take our truck home that evening. I would highly recommend this dealership to my friends and family. A BIG thanks to Nate, Buddy and Denise!!! More

Burton listened to me during the selection process and helped me make a sound choice instead of emotional, that in the end would have resulted negatively... uncommon to meet someone who wasn't trying to " helped me make a sound choice instead of emotional, that in the end would have resulted negatively... uncommon to meet someone who wasn't trying to "sell" to me. I left feeling, for the first time, in all my years of car dealerships, that I was not taken advantage of. Thank you! More