Lithia Chrysler Jeep Dodge of Billings

I talked with Gary on the phone when I was shopping vehicles on the internet. Gary informed me when I was ready to purchase a vehicle to call him and he will set me up with an informed salesperson who vehicles on the internet. Gary informed me when I was ready to purchase a vehicle to call him and he will set me up with an informed salesperson who would not pressure me to buy but educate me on the features/capabilities of the vehicle. Last week, I wanted to see if it was even possible for financing so I called Gary. Gary stated he needed to check with lenders but informed me he would call back before the day ended either way since it was on a Saturday. Gary called back within two hours and found lenders who would work with me. At the dealership a gentleman by the name of Clinton opened the door for me and welcomed me. I told him I had an appointment with Gary. Clinton got Gary and Gary greeted me and my family and introduced me to Clinton again. Gary explained he looked at my finances and matched a few vehicles in my price range. Clinton asked me questions on what I was looking for in a vehicle and went and picked out a Jeep Patriot for me to drive. Clinton was absolutely AMAZING he was told me about all of the features the Jeep Patriot as I drove it. Clinton demonstrated voice features on the vehicle and asked me to aim for potholes, drive up over curbs, and it was a smooth ride. (I normally do not drive this way) I drove to a location full of potholes, hills, and tight turns and experienced a smooth ride and pure FUN. This was not an all-day event, Gary was able to pave the way for me to be in and out of the dealership in a reasonable amount of time, no pressure to buy, just knowledge of a very fine product which I now own. In all, it was the BEST car buying experience EVER! Thank you Gary and Clinton! More

I had a very pleasant experience with Burton. Had my 2 year old daughter with me & he was very respectful & patient. I will definitely be a return buyer with Burton. year old daughter with me & he was very respectful & patient. I will definitely be a return buyer with Burton. More

We worked with Burton and Cameron and they both were amazingly informative and helpful. They were not pushy at all and when we wanted a vehicle that was not in Billings, they found one. There was a smal amazingly informative and helpful. They were not pushy at all and when we wanted a vehicle that was not in Billings, they found one. There was a small mixup from the end of another dealer to get our car to us and Burton called us with regular updates so we knew what was going on. We really appreciated their support and communication. More

Went to look, drove off in new Ram 1500. Salesman was friendly, informative and accommodating, never felt pressured to buy. Out the door price was slightly less than the max I was willing to spend. Goo friendly, informative and accommodating, never felt pressured to buy. Out the door price was slightly less than the max I was willing to spend. Good deal??? Cleanliness of Vehicle when I took delivery left something to be desired. Overall good experience. Truck rides, handles and looks good. More

I came to Billings to shop for an older pickup but left with a much newer one than I had expected to buy on my budget, but with the help of Bryan Rask at the Lithia Dealership I came away with a great, muc with a much newer one than I had expected to buy on my budget, but with the help of Bryan Rask at the Lithia Dealership I came away with a great, much newer pickup with a payment I could afford. I am very happy with my experience dealing with them. I would defiantly recommend them to anyone looking to purchase a new or used vehicle Thanks to the whole crew at Lithia. More

I came to Lithia Dodge looking for a used 4x4 truck that would get good mpg. Burton approached me asked what i was looking for we looked at a new 2004 Chevy Colorado trade in then looked at a couple more. H would get good mpg. Burton approached me asked what i was looking for we looked at a new 2004 Chevy Colorado trade in then looked at a couple more. He was very friendly and down to earth through out the entire process. We came back to the Colorado took it for a test drive and ended up buying it that night! Great rig good price they were willing to negotiate down to KBB private party value! It was a fantastic experience and i would recommend them to anyone! More

Upon looking for a new jeep for several months at many Jeep dealerships all over the northwest I contacted them about one of their new Jeep Rubicon and they were very helpful and friendly. I reviewed the Jeep dealerships all over the northwest I contacted them about one of their new Jeep Rubicon and they were very helpful and friendly. I reviewed the dealership on this website and saw great recommendations from other customers and was strongly encouraged. They promptly responded and sent me many pictures on the jeep I was interested along with the entire build list for that specific Jeep. We were able to make a great deal on that new jeep!! I would strongly recommend this dealership for anyone interested in purchasing a new Jeep! More

We were very happy with our purchase and extemely happy with our salesman. Very personable. I would Recomend Lithia and "Kip" to family and friends. Thanks, Lorna Nottingham with our salesman. Very personable. I would Recomend Lithia and "Kip" to family and friends. Thanks, Lorna Nottingham More

Burton was amazing to work with. There was no pressure in the sale. I walked in knowing what I wanted to purchase and he facilitated the purchase in a professional, respectful manner. The finance guy Jason w the sale. I walked in knowing what I wanted to purchase and he facilitated the purchase in a professional, respectful manner. The finance guy Jason was pretty amazing as well. I would definitely refer a friend to this dealership. More

I spoke with Adam(Manager) who was very receptive to my comments regarding the past frustrations. Adam and Wade of the body department were able to remedy my last issue and my truck is as good as new. I'm comments regarding the past frustrations. Adam and Wade of the body department were able to remedy my last issue and my truck is as good as new. I'm satisfied and will continue to take my vehicle there as I now feel like I have someone who I can speak with that realizes I love my truck and want it to look great! More