Lithia Chrysler Jeep Dodge of Billings

Help with unfortunate circumstances I was recently passing through Montana on my way to a new job in a neighboring state when I broke down near this dealership.. Due to this I needed to I was recently passing through Montana on my way to a new job in a neighboring state when I broke down near this dealership.. Due to this I needed to get a new vehicle to get to my new job and fast. Kerry Kraft found me a replacement vehicle on their lot and worked to make sure my buying experience was as good of an experience as possible. I really appreciated the efforts of Kerry and the rest of the Lithia crew to get me on my way. More

Initial service on a new vehicle. The service staff got me in relatively quickly. Work was completed in a timely fashion and everything seemed to go as planned. Staff was friendly and The service staff got me in relatively quickly. Work was completed in a timely fashion and everything seemed to go as planned. Staff was friendly and kept me well informed. More

No hassle trade in and purchase. Able to come to quick agreement on trade in and new vehical purchase price. Got the exact deal I thought was fair and hoped to get. Able to come to quick agreement on trade in and new vehical purchase price. Got the exact deal I thought was fair and hoped to get. More

review of experience with Lithia Great experience with sales force and service department. Very professional and helpfull I orginally came for a service problem and ended up purchas Great experience with sales force and service department. Very professional and helpfull I orginally came for a service problem and ended up purchasing a new truck. More

The service department is always a great A+ experience. I have always had a great experience with the service department at Lithia and this time was no different. Ryan is always great to work with and he is I have always had a great experience with the service department at Lithia and this time was no different. Ryan is always great to work with and he is on top of making sure my truck is taken very good care of. More

Excellent service department I purchased a new Jeep Grand Cherokee on New Years! The sales staff was genuine and helped me find what I wanted. What I've been thrilled about has I purchased a new Jeep Grand Cherokee on New Years! The sales staff was genuine and helped me find what I wanted. What I've been thrilled about has been the service department! Bruce is outstanding. I put a lot of mileage on my vehicle and have been back for routine servicing! The service department has been friendly, helpful, timely, and trustworthy. More

Respectful negotiation Mark is a great salesman. He is personable and respectful. He has very good people skills. He asked good question to evaluate the possible sale. Mark is a great salesman. He is personable and respectful. He has very good people skills. He asked good question to evaluate the possible sale. More

Vacation is a great time to buy a truck Imagine that you are 1200 miles from home and see the PERFECT used truck on the Lithia website. What do you do? Well, you call Internet Sales Director Imagine that you are 1200 miles from home and see the PERFECT used truck on the Lithia website. What do you do? Well, you call Internet Sales Director Gary and get all the details. Then you schedule a test drive on your way through Billings. After that you sit down with Mike and negotiate a fair price. Finally Denise wraps up all the paperwork and you are on your way in just about 2 hours. Plus your two Golden Retrievers are petted by everyone on the sales floor. Thanks for a great buying experience. More

An outstanding experience! I put a lot of credence in the "how' of assessing how anyone approaches the "business of doing business". It should go without question that the least I put a lot of credence in the "how' of assessing how anyone approaches the "business of doing business". It should go without question that the least the person in the selling position should be is more than just knowledgeable about their product which all the Lithia personnel were. They were pleasant, up energy, amicable, informed and just plain nice people. My point man Bryan Rask gets my "most outstanding Homo Sapiens award of the month. More

Very good experience. I called Cameron Swift and asked him to locate a Grand Cherokee Limited for me. He located and got me a Jeep like I wanted. Four years ago, he locat I called Cameron Swift and asked him to locate a Grand Cherokee Limited for me. He located and got me a Jeep like I wanted. Four years ago, he located a Jeep for me also. I was very satisfied with Cameron and Lithia so I decided to buy from them again. More