Lithia Chrysler Jeep Dodge Ram of Wasilla
Wasilla, AK
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As a woman buying a car I’m always leery about how I’m going to be treated at a dealership, no worries needed! Everyone was very professional and respectful. I feel very comfortable with my experience and going to be treated at a dealership, no worries needed! Everyone was very professional and respectful. I feel very comfortable with my experience and look forward to continuing a relationship with not only Joel and Spencer but the dealership as a whole. More
This dealership is probably the best in Alaska! We have purchased two vehicles from there, in the past 4 years and they were both great experiences. We have purchased two vehicles from there, in the past 4 years and they were both great experiences. More
There's a problem almost every time I come here. I've tried to buy vehicles here, all they want to do is offer well below "fair" value on trade ins. They have ridiculous markups on new and used vehi I've tried to buy vehicles here, all they want to do is offer well below "fair" value on trade ins. They have ridiculous markups on new and used vehicles. For warranty service, appointments are months out, then when you get there, they won't offer a loaner car like virtually every other dealership I've dealt with. They've even tried to deny my Mopar coupons before. This dealership is disgraceful. I literally drive over 100 miles to Kendall Ram in Soldotna to avoid these people and every time I don't, I'm reminded why. More
Remarkable services and professionalism Customer service is unique and I was treated with respect. Great job is unique and I was treated with respect. Great job More
Third time in a row that I brought my Jeep in for scheduled warranty work and the appointment is lost, service adviser that worked on it is gone (no longer with the company) and there's no informatio scheduled warranty work and the appointment is lost, service adviser that worked on it is gone (no longer with the company) and there's no information if the parts needed were even ordered available when I drop it off. One week later and no one has returned my phone calls to even tell me what the timeline is or if they even have the parts. All of this while I'm paying for a rental car. Btw, my January 3rd 2025 appointment was their first available when they couldn't finish the work the last time they had the car in September 2024. Also btw- one of the jobs they need to do is to replace the oil pan that they ruined by over tightening the drain plug changing the oil at the dealership over six months ago now. Is this OK with Stellantis? How are they allowed to sell cars they can't service? More

