Lithia Chrysler Jeep Dodge Ram of Wasilla

There's a problem almost every time I come here. I've tried to buy vehicles here, all they want to do is offer well below "fair" value on trade ins. They have ridiculous markups on new and used vehi I've tried to buy vehicles here, all they want to do is offer well below "fair" value on trade ins. They have ridiculous markups on new and used vehicles. For warranty service, appointments are months out, then when you get there, they won't offer a loaner car like virtually every other dealership I've dealt with. They've even tried to deny my Mopar coupons before. This dealership is disgraceful. I literally drive over 100 miles to Kendall Ram in Soldotna to avoid these people and every time I don't, I'm reminded why. More

Remarkable services and professionalism Customer service is unique and I was treated with respect. Great job is unique and I was treated with respect. Great job More

Richard is EXCELLENT! His professionalism and knowledge are unmatched! We will be buying here again! His professionalism and knowledge are unmatched! We will be buying here again! More

Third time in a row that I brought my Jeep in for scheduled warranty work and the appointment is lost, service adviser that worked on it is gone (no longer with the company) and there's no informatio scheduled warranty work and the appointment is lost, service adviser that worked on it is gone (no longer with the company) and there's no information if the parts needed were even ordered available when I drop it off. One week later and no one has returned my phone calls to even tell me what the timeline is or if they even have the parts. All of this while I'm paying for a rental car. Btw, my January 3rd 2025 appointment was their first available when they couldn't finish the work the last time they had the car in September 2024. Also btw- one of the jobs they need to do is to replace the oil pan that they ruined by over tightening the drain plug changing the oil at the dealership over six months ago now. Is this OK with Stellantis? How are they allowed to sell cars they can't service? More

Easy to work with Brandon did well Detail shop needs to do better at job to do better at job More

Jayson and Cody made the entire process so easy. Jayson is so enthusiastic and knowledgeable. Cody is a whiz with financing! He got a great interest rate for me and explained everything so I could Jayson is so enthusiastic and knowledgeable. Cody is a whiz with financing! He got a great interest rate for me and explained everything so I could make an informed decision on extra coverages. This is my first time buying a JEEP and it was just delightful. I would HIGHLY recommend them to anyone! More

Richard, Steve and staff were more than accommodating for me and my family on our latest vehicle purchase. My 3rd vehicle purchase from them. Thank you very much, Lithia! me and my family on our latest vehicle purchase. My 3rd vehicle purchase from them. Thank you very much, Lithia! More

Very fast and smooth process. Eric was very helpful and knowledgeable. Usual sales negotiating tactics but got the job done. Eric was very helpful and knowledgeable. Usual sales negotiating tactics but got the job done. More

My salesman Jayson was very helpful with purchasing my new car and processing my trade in, if there were questions he needed clarification on he was able to get the answered quickly. This was one of my qu new car and processing my trade in, if there were questions he needed clarification on he was able to get the answered quickly. This was one of my quickest experiences at a dealer, and they were very willing to negotiate and work with us on a deal. More

Online support and responses needs work however in-person sales and management was responsive and timely sales and management was responsive and timely More