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Lithia Chrysler Jeep Dodge Ram of Wasilla

Wasilla, AK

Overview
Reviews
Vehicles
4.5
361 Reviews
Call Dealership (907) 205-4755

2891 E Sun Mountain Ave.

Wasilla, AK

99654

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Showing 361 reviews

November 09, 2024

My salesman Jayson was very helpful with purchasing my new car and processing my trade in, if there were questions he needed clarification on he was able to get the answered quickly. This was one of my qu More

by bake7213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson
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Nov 10, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Happy to hear about your smooth experience at Lithia Chrysler Jeep Dodge of Wasilla. Our team always aims to assist with efficiency and meet our customers' needs. If you have any other questions, feel free to reach out anytime.

October 07, 2024

Online support and responses needs work however in-person sales and management was responsive and timely More

by Dbellowsin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Ronne
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Oct 08, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thanks for your feedback. At Lithia Chrysler Jeep Dodge of Wasilla, we're glad to hear you found our in-person service responsive and timely.

September 25, 2024

No high pressure sales, all asked questions were answered. Excellent knowledge of the different car brands. More

by Retirees
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon, Cody
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Sep 26, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hello, Thank you for taking the time to share your experience with our Sales Team. I'm pleased to learn that your visit was positive, knowledgeable, and informative. However, I would like to discuss the star rating you provided further. Could you please email me your preferred contact details at your earliest convenience? Thank you, Ansel Sandone General Sales Manager Lithia CDJR of Wasilla ASandone@Lithia.com

September 17, 2024

This was the easiest and quickest deal I’ve ever had. Great customer service. The manager Kevin and Margo was very helpful, and Richard. Friendly & accommodating. I would definitely recommend them, & we’ More

by Latte1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Margo, Richard
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Sep 20, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you for the recommendation. We're pleased to hear that our team made your experience easy and pleasant. Appreciate your kind words about Lithia Chrysler Jeep Dodge of Wasilla.

September 04, 2024

Cody got my Grand Cherokee L in and out quick on a busy summer day. Also looked into recalls and got it scheduled in for a later date. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Lisenby
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August 13, 2024

If i could give them a negative score i would. I do not recommend this service they are horrible. My car has been with them almost as much as ive had it since i bought it. Not impressed one bit More

by Junew81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Sumers
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August 05, 2024

They have always been good about getting service done in a timely fashion. Customer service was great too. . More

by alaskangirls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sumers
Report | Print
Aug 05, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you for sharing your experience with Lithia Chrysler Jeep Dodge of Wasilla. We're pleased to hear that our team has taken good care of your service needs.

July 30, 2024

Best vehicle buying experience I have ever had. Smooth and very precessional. From my salesman to the office manager I was treated with kindness and respect. Richard went out of his way to get m More

by Ted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Chun
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Jul 30, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Lithia Chrysler Jeep Dodge of Wasilla appreciates your kind review. We're pleased our team made the buying process smooth and respectful. Enjoy your new vehicle!

July 27, 2024

Fantastic buying experience. No pressure. Joel worked hard to find just what I was looking for. Margo in finance was delightful to deal with. Great experience and I will shop the More

by icehouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel and Margo
Report | Print
Jul 27, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you for sharing your experience with Lithia Chrysler Jeep Dodge of Wasilla. Glad our team could assist effectively in both sales and finance. Enjoy your new vehicle!

July 03, 2024

Greg Sheppard is extremely professional, his follow up and follow through is exemplary and he genuinely cares about his customers! Really nice man as well! More

by john.tudorbingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Shephardand Margo.
Report | Print
Jul 03, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep Dodge of Wasilla. We appreciate your feedback on the professionalism and dedication shown during your visit. Your satisfaction is important to us, and we value your kind words.

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