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Lithia Chrysler Jeep Dodge Ram of Grants Pass

Grants Pass, OR

Overview
Reviews
4.4
83 Reviews
Call Dealership (541) 291-9880

1421 NE 6th St

Grants Pass, OR

97526

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Showing 83 reviews

October 29, 2025

Not enough customer parking places! Too much vehicle inventory new and used near the service and office areas. More

by uselmangraphics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (service) , Mark & Ken (parts) & Paul (tech)
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Oct 29, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for taking the time to leave a review. We apologize for any inconvenience you faced due to parking and our showcased inventory. Our team is happy however that we were able to provide an experience that deserved 5-stars. Thank you, from all of us at Lithia's Grants Pass Auto Center and please do not hesitate to reach out if you have any further questions or concerns!

October 27, 2025

Listened, addressed issue. Great personal service and follow up! Staff very responsive. Received follow up call. Will be goi g back! More

by Raz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 27, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for your feedback, Raz! We're so pleased to hear you had a great experience with our team. See you next time at Lithia's Grants Pass Auto Center!

October 26, 2025

Had work done on my ram, Alex in the service department was excellent and great, and got the truck fixed in a timely manner. More

by Bruisertractor
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex in service
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Oct 27, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for taking the time to leave a review! We're glad to hear Alex and the team took such good care of your Ram. Thank you for choosing Lithia's Grants Pass Auto Center! See you next time!

October 22, 2025

Alex was very helpful kind and considerate for this old man, 80ish. He was professional and communicated well when explaining my service needs. More

by gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex. helpful , respectful and professional., Wes Fauver
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Oct 22, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Gene, thank you for your kind words! We're so glad Alex was helpful and considerate during your visit. We hope to see you again at Lithia's Grants Pass Auto Center! Safe travels!

October 20, 2025

Alex and Errett are very knowledgeable and easy to work with! Thank you very much! More

by Plmcrzy14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Errett Guthrie
Report | Print
Oct 20, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for your 5-star review! We are so happy you were provided excellent service with Alex and Errett who gave you the help and knowledge that we strive for. We look forward to seeing you again here at Lithia's Grants Pass Auto Center!

October 19, 2025

Alex was great to talk to and very thorough and the guys did a great job getting my truck back on the road...a great experience!👍👍👍 More

by ron36767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex five stars
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Oct 20, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Your 5-star review means so much! We couldn’t be happier to hear that Alex and the team provided such a thorough and efficient service. Thank you for choosing Lithia's Grants Pass Auto Center and for sharing your experience. Drive safely!

October 18, 2025

Two hr to due a simple oil change is to long. 96.09 to change a fuel filter is a ripoff More

by Brucefiske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 20, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Bruce, thank you for taking the time to leave a review. While we are happy our team got you back on the road, we do apologize for the longer wait time. We want to assure you that we strive for thoroughness and care. If you have any further questions or concerns, please do not hesitate to reach out to the team. We appreciate your business and hope to see you again.

October 17, 2025

Great service. Knowledgeable workers. Alex was very kind and helpful. Was nervous about the high hourly diagnostic fee, but was pleased that they found the issue in More

by Jeramiah Nicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Vasilia
Report | Print
Oct 18, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Jeremiah, we're delighted to hear about your positive experience with Alex and the team! It's great to know you felt informed and comfortable throughout the process. Thank you for choosing Lithia's Grants Pass Auto Center and for recommending us!

October 16, 2025

Fast and efficient service done well. Very friendly service staff. I was in and out within an hour. More

by MustangMax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred, Bill Riter
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Oct 17, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for this wonderful review! Our team is always happy to get you on the road in no time and with expert care. We look forward to seeing you again soon!

October 14, 2025

The service gentlemen were very helpful and nice to work with. I look forward to heading back very soon. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Pusch
Report | Print
Oct 14, 2025 -

Lithia Chrysler Jeep Dodge Ram of Grants Pass responded

Thank you for the kind words, Cathy! We are happy our team provided the service we strive for. We look forward to your next visit at Lithia's Grants Pass Auto Center. Safe travels!

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