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Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

Corpus Christi, TX

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1,032 Reviews

1,032 Reviews of Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

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September 10, 2022

Jonathan Emmons is easy to communicate with. Service is done in a timely manner. The lobby is comfortable and if I have any issues I know I can call and be taken care of! More

by DOLLFACE0802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Emmons
Sep 12, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

September 10, 2022

Whenever I’m there they usually take very good care of me. When they get backlogged it makes it harder, but they do try and make it good. More

by SDHEWGLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Leal
Sep 12, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

September 10, 2022

Places nice clean service devices know what they're talking about . Waiting time was good. And I would go back. For sure it's on my vehicle. More

by Juan
Recommend Dealer
Yes
Employees Worked With
Rubin DeLaCruz
Sep 12, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make your experience with us a positive one at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Please don't hesitate to reach out if you need anything else. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

September 09, 2022

Took my keep in twice as 4 service warning lights come on when my vehicle has barely over 2,000 miles on it. They kept it 3 days overall and still not fixed. Say they don’t find an issue. More

by LAG88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David M
Sep 12, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

September 09, 2022

Had a recall on the catalytic converter and air bags. Air bags on back order. More

by none3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 12, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you s\for your business and for taking the time to leave us this review! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

September 08, 2022

Everything and everyone was pleasant. The customer service is FIVE STAR and I was treated with care, and not just another customer. Mr. Jon Emmons by far was the greatest help of all. He More

by Randy_Beasley35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JON EMMONS
Sep 09, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you, Randy! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

September 06, 2022

It was horrible. The wait was 4 hours long. And no updates were given horrible More

by Ruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Ramos, Rory Ashurst, Ray Ortiz, Rubin DeLaCruz, Steven Dick, Amanda Eiferd, Michele Furman, Monica Lawhon, Danielle Rios, Juan Trevino
Sep 10, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

September 06, 2022

David Machado was great with communicating the progress and making sure all was completed. Very professional. Two things: Mechanic recommended a new air filter and I had just replaced a month ago. Servi More

by SUZMARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Machado
Sep 07, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for your review. We are happy to hear that you found David professional with great communication. We’re sorry your visit didn’t go entirely as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

September 06, 2022

Had set appointment, which was quick check in. The check out too was quick. The time they said vehicle would be ready was correct. Good work More

by debracasso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Lawhon
Sep 07, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

We appreciate your business and our team looks forward to serving you again soon! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

September 04, 2022

The employees were very nice and explainable told us the amount of time it was going to take to change our oil More

by ernestherrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Husband doesn't remember the name
Sep 05, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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