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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.7
830 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

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Showing 830 reviews

July 18, 2025

Oscar and the mechanic Jesus were very professional and did the recall work in a timely manner More

by elsamino64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cervantes and the mechanic Jesus
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Jul 18, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Elsamino64, Oscar, and Jesus clearly made a strong impression with their professionalism and timely service. We’re glad Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities delivered a smooth recall experience for you. Thanks for sharing, and we hope to help you again soon!

July 17, 2025

Service department has served me well over the year but most recent they have gone above and beyond for multiple vehicles I own. Specifically Oscar, who has been knowledgeable and understanding from the fi More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jul 18, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Jaime, we are proud to have earned your loyal business over the years and happy to hear that Oscar continues to go above and beyond to deliver such exceptional service. Thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Tri-Cities!

July 16, 2025

Roy gave me a great welcome to Lithia and keep me updated and explain the services that was done to my Jeep, thanks More

by chucklee47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catarino (JR) Hernandez
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Jul 18, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Chuck, Roy sounds like a real asset to the team! It’s great to hear he made you feel welcome and kept you informed throughout the service. Thanks for sharing your experience with Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities — we look forward to helping you again!

July 12, 2025

Love the service dept , but had appt scheduled and I was there 2 1/2 hrs, thought that was a bit excessive for a simple oil change. More

by sheilafricke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Johannesen
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Jul 14, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your feedback, Sheila. While we are happy to hear that you love our service department, we will take your feedback regarding wait time to our team. We hope to see you again at Lithia Chrysler Jeep Dodge of Tri-Cities!

July 08, 2025

Service went well and Manny was very helpful. He is checking on a part for the truck, hope to her back soon. I would recommend other people to them, thanks. More

by giandl1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Soto
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Jul 08, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hello, thank you for stopping by to show your confidence in Manny and the team! It is great to hear that we could be of service, and we value your trust at Lithia Chrysler Dodge Jeep Ram FIAT of Tri-Cities. Don't ever hesitate to reach out in the future!

July 06, 2025

Easy to schedule vehicle maintained and or recalls. Both my vehicle maintenance and vehicle recall were completed quick and professionally. More

by drobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lumberton Flores
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Jul 07, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hello, thank you for the feedback, It was our pleasure to assist you! It is great to hear that your experiences were done with ease and professionalism. We look forward to seeing you in the future and don't ever hesitate to reach out!

July 01, 2025

Everyone is very friendly and helpful I would recommend them to everyone thank you very much More

by ccbear424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Soto I give 5 Stars
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Jul 02, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you so much for your kind words! We’re thrilled to hear that you had a friendly and helpful experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We truly appreciate your recommendation and look forward to seeing you again!

June 29, 2025

Third vehicle I have bought with this dealership! And I keep coming back because they are great! Our experience with Dylan was very enjoyable. What a nice young man with a ton of potential. Thank you More

by mechgodess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan in sales
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Jun 30, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your continued trust in Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to hear that Dylan made your experience enjoyable. We look forward to assisting with any future vehicle needs!

June 28, 2025

Great Oscar my service guy was great! He kept me updated on what was going on ! More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
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Jun 30, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Steven, thank you for your kind words! We’re glad Oscar kept you informed and provided great service during your visit. We appreciate you choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and look forward to helping you again!

June 28, 2025

JR was awesome to work with! Painless transaction and now own the truck of our dreams!! More

by The Pattons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catarino (JR) Hernandez, Dan Martinez
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Jun 30, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the great review! We’re so glad JR made the process smooth and helped you get the truck of your dreams. Congrats, and we hope you enjoy every mile—we’re here whenever you need us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

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