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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.7
830 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

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Showing 830 reviews

January 21, 2025

Oscar was very helpful, polite, and respectful! We appreciated the evaluation of our vehicle it gave us piece of mind. More

by Gincamp55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cervantes
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Jan 21, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Oscar provided such helpful and respectful service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. It's great knowing you felt peace of mind with your vehicle evaluation. Thank you for sharing this feedback!

January 21, 2025

The work done by Lithia was professionally done and as timely as possible considering it was during Christmas and New Year’s. More

by chilton59@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert (Humberto Flores)
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Jan 22, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're glad to hear that our team delivered professional and timely service during the holiday season. We appreciate your support! See you next time!

January 19, 2025

Do quicker than told by 30 minutes. They were professional. Also them being on time was a plus! Thanks again for the service. More

by Tim
Recommend Dealer
Yes
Employees Worked With
Alana Ritchie, Donald Stephens, Edwin Perez
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Jan 21, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Tim, we're glad to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities exceeded your expectations with timely and professional service. Thanks for choosing us! Come back soon!

January 18, 2025

Bert rocks! They got the parts I needed way faster than expected, and had me up and running in a couple days! Thanks Bert More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert in service
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Jan 21, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Don, we're delighted to hear Bert and the team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities exceeded your expectations! Thanks for sharing your experience with us.

January 17, 2025

Like most dealerships, they are busy. But everyone I have dealt with in service has been awesome. Oscar really helped me out by squeezing my truck in for service. More importantly he m More

by Evildave29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jan 17, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Oscar and our service team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities could accommodate your needs. Thank you for sharing your experience with us! Safe travels on your holiday trip!

January 17, 2025

They were professional. Also them being on time was a plus! Thanks again for the service. More

by amanda.m.true
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure what her name was but she was nice.
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Jan 17, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi Amanda, thanks for taking the time to leave your feedback for Lithia CDJRF of Tri-Cities! We are glad to hear that you had a professional and prompt experience with us and hope you will consider us for your cars next service!

January 16, 2025

Good, fast service. Easy to contact and schedule appointments. Cost is a bit high. Good people to work with. More

by jpeteair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
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Jan 16, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thanks for the feedback! We're glad to hear you found our service efficient and easy to schedule at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We appreciate your input on pricing and will keep it in mind as we strive to improve. Come back again soon!

January 14, 2025

I appreciate that during a service they found a problem with my truck and scheduled a time to repair it and got it repaired More

by markafleshman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t see any of these guys
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Jan 14, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

It's great to hear that our team was able to identify and address the issue with your truck. We aim for thorough service, so I'm glad we could assist you efficiently. If there's anything else you'd like us to help with or improve upon, feel free to reach out anytime. Thank you! John Hileman - Service Manager - johnhileman@lithia.com

January 14, 2025

Clean, coffee with creamer always available, and even have decent channels to watch in the lobby. More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jan 16, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We are happy to hear that you were pleased with the amenities in our waiting area! We strive to provide a comfortable and welcoming environment for our customers. We appreciate your feedback and hope to see you again soon!

January 13, 2025

Excellent delivered exactly what they said! Great team from sales to finance very happy with my 2025 Jeep Wrangler More

by toddoo4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay , Jesus Rivera
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Jan 13, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that you're enjoying your 2025 Jeep Wrangler and had a great experience with our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! Thank you for the fantastic review, and we hope to see you again in the future.

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