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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

4.6
687 Reviews

7171 West Canal Dr

Kennewick, WA

99336

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Showing 687 reviews

December 21, 2024

Fast easy and friendly staff quick service and hassle free and the service people where friendly too More

by Mario
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Stephens
December 20, 2024

Nice environment, clean waiting area. Friendly employees. Good communication during service. Long term customer. Thanks More

by tess.pickler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Oscar
Dec 21, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that you enjoyed the environment and service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! Thank you for being a long-term customer, we truly appreciate your support. See you next time!

December 19, 2024

I didn’t have an appointment and the service manager Michael Cunningham was able to work me into the schedule if I could drop it off. Great job above and beyond for sure !!! Thanks again the remote star More

by kolbystrickland
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
Dec 20, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Michael Cunningham and the team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities could accommodate you without an appointment. It's fantastic that your remote start system is working perfectly now! Thanks for sharing your experience with us!

December 19, 2024

Always a good experience with Oscar and service team. They get me in and out each time. More

by Oregonmikep
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Oscar
Dec 21, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're thrilled to hear that you consistently have positive experiences with Oscar and the service team! We appreciate your business and look forward to serving you again in the future.

December 16, 2024

Customer service was great. . helped me throu out the process… got me a new Ram More

by b1gmoe
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Johnny Vallez
Dec 20, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're happy to hear that our team was able to assist you throughout the car-buying process. Congratulations on your new Ram! We hope you enjoy it.

December 16, 2024

Fast and friendly service. Michael attended us is awesome too. We were comfortable while waiting and done at expected time More

by Mary Tabangcura
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael
Dec 17, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Mary, we're delighted to hear that Michael and the team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities provided you with fast and friendly service. Thank you for sharing your experience!

December 16, 2024

Michael, my service representative is great. No nonsense, straight answers. I believe there are couple of newer tech,a couple of times the truck needed to return for a follow up. They acknowledg More

by scromar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 17, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're glad to hear that Michael provided straightforward service and promptly addressed any follow-up needs. We appreciate your understanding and look forward to serving you again in the future!

December 14, 2024

Where do I start? ! This is truly a “no-pressure” car dealership! I’ve never experienced such a laid back car buying purchase in my life! David was so great to work More

by Abby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiz, Dan Martinez
Dec 18, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear about your positive experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! It's fantastic that David and Daniel made the process smooth and enjoyable for you. We look forward to welcoming you back when you're ready for your next vehicle purchase!

December 11, 2024

I had originally scheduled online and I was able to call and reschedule, the staff made sure to accommodate to my schedule. More

by Adrianamf_87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Lozano
Dec 11, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities was able to accommodate your schedule. Thank you for sharing your experience with us!

December 10, 2024

I was very happy with the service representative, the speed and quality of the service, and the timely notification of completion. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 11, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear you were pleased with the service and efficiency at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! Thank you for sharing your experience, and we look forward to serving you again in the future.

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