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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.6
790 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

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Showing 790 reviews

June 12, 2025

I have been dealing with Lithia for 11 years now. I actually drive back to the Tri-Cities due to the unpleasant experience I have had with the dealership near where I live now. They have been honest More

by matowne452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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June 06, 2025

We have been using Lithia for 20 years and have always had a positive experience. Our service tech was very helpful and friendly. More

by dirhamfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
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Jun 06, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Dirhamfour, thank you for your loyalty and kind words about Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to hear that our team has consistently provided a positive experience over the years. Looking forward to serving you again soon!

June 06, 2025

I had an amazing experience working with Sebastian. Great friendly personality made my experience pleasant and easy! More

by Cristian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Jun 09, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Cristian, we're delighted to hear that Sebastian made your experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities pleasant and easy. Thanks for sharing. Until next time, travel safe!

June 05, 2025

This is the 4th car we’ve purchased from Lithia, the sales process is great! More

by Krieg_steph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan D.
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Jun 05, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Krieg_steph, your loyalty means the world to us! We're thrilled the sales process continues to impress you. Thanks for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities again—we look forward to helping you with your next ride!

June 01, 2025

Absolutely fantastic experience—friendly staff, transparent pricing, and a smooth, hassle-free car buying process. Highly recommend! More

by Jarrodfranson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joesph Dineen
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Jun 02, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Jarrod, it’s wonderful to hear about your fantastic experience with us! The team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities appreciates your kind words about our friendly staff and transparent pricing. We look forward to helping you again in the future!

May 28, 2025

Rob in the service department was great. Good communication and answered any questions we had. More

by kyle.beach97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Johannesen
Report | Print
May 28, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Kyle, we’re happy to hear Rob provided you with great communication and support throughout your visit! Thanks for trusting the team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities — we hope to see you again next time!

May 24, 2025

Good service, friendly people, knowledgeable parts department. My service manager kept me informed on my vehicle. More

by sfhultman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Report | Print
May 26, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

sfhultman, it’s wonderful to hear about the friendly and knowledgeable service you received at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Having your service manager keep you informed makes all the difference. We look forward to helping you again soon!

May 22, 2025

The people in the service department were knowledgeable, helpful and friendly. They went out of their way to be helpful. More

by brentpotterster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Johannesen, Alana Ritchie
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May 23, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Brent, we're delighted to hear that our service department at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities provided you with such a positive experience. Thanks for sharing your feedback!

May 22, 2025

Excellent service and friendly, knowlegable staff. Rob was especially helpful during my most recent visit. He explained the service being done and the rate that was being charged, so there weren't an More

by Kim D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
May 23, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Kim, we're delighted to hear that Rob and our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities provided you with excellent service. We appreciate your trust in us for future purchases! Thank you for the kind words and see you next time!

May 20, 2025

Had maintenance oil change done on my Ford Ranger. Tried to find a familiar face to associate with the people you have pictures and they no longer work there. Need to update pictures on website. Pers More

by damberry7171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service bay
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May 23, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your feedback! We're glad to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities provided caring service during your oil change. We appreciate the suggestion about updating our website photos and will look into it. Safe travels with your Ford Ranger!

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