Lithia Chrysler Dodge Jeep Ram of Pocatello

Part replacement My auto was repaired in a fair amount of time. Rides were furnished to my home and back at completion. Great to work with, would do it again if re My auto was repaired in a fair amount of time. Rides were furnished to my home and back at completion. Great to work with, would do it again if required. More

Service Great customer service and friendly staff. Quick service. However, they did miss a airbag light that was on and didn’t mention anything. I noticed it Great customer service and friendly staff. Quick service. However, they did miss a airbag light that was on and didn’t mention anything. I noticed it after I drove off. More

Appreciate Marcus working with me I understand working on vehicles is a greasy job. I had new weather tech floor mats and they were pretty greasy. Please use paper or plastic protect I understand working on vehicles is a greasy job. I had new weather tech floor mats and they were pretty greasy. Please use paper or plastic protectors. I was able to clean but had it been carpet it might have been another story. No harm no foul. I understand. My dad was a mechanic. I have only had my ram for about a year and I'm not sure that I might have a lemon. I've only put on about 1500 miles since I purchased and have had nothing but problems. I'm not blaming Lithia for it as buying used is a crap shoot. When it runs, it's great. I just don't have confidence going on a road trip for fear of being stranded some where. I appreciated working with Marcus as I felt he was trying to do everything he could to help me. More

Great service! Serviced my truck, rotated my tires and completed a recall in under an hour! Staff was friendly and waiting area was very comfortable. Will definite Serviced my truck, rotated my tires and completed a recall in under an hour! Staff was friendly and waiting area was very comfortable. Will definitely be back! More

Oil Change I went in for my regular oil change service and it went fast as usual. No problems and no hassle. Garrett did great at knowing promotion prices for se I went in for my regular oil change service and it went fast as usual. No problems and no hassle. Garrett did great at knowing promotion prices for services as well as giving me a quote on new set of tires for a potential upcoming tire change and balance. More

Great Service Department! I always like to give credit where credit is due and the customer service and friendliness I got from Tom in the service department was awesome . He I always like to give credit where credit is due and the customer service and friendliness I got from Tom in the service department was awesome . He went above and beyond to get a part my Salt Lake dealership couldn't get and installed it in no time. Great service!!! More

Windshield replacement I purchased a used car from Korry that needed a new windshield. Took the vehicle in on a Thursday, and it was ready for pickup the next day. Thanks fo I purchased a used car from Korry that needed a new windshield. Took the vehicle in on a Thursday, and it was ready for pickup the next day. Thanks for the quick turnaround Korry & Tom!! More

Lithia made it easy It was great being able to enjoy the process of buying a new car because the team at Lithia took the time to make it a fun and enjoyable process. It was great being able to enjoy the process of buying a new car because the team at Lithia took the time to make it a fun and enjoyable process. More

Truck purchase Loved working with the staff, very knowledgeable and helpful. Eli is a new salesman I believe and he was great. Very knowledgeable for being new to th Loved working with the staff, very knowledgeable and helpful. Eli is a new salesman I believe and he was great. Very knowledgeable for being new to the business. More

Good People To Work With Had a very good experience buying a Ram 3500 from this dealership. They are more than fair on trade in value as well. I was a Dave Smith customer pr Had a very good experience buying a Ram 3500 from this dealership. They are more than fair on trade in value as well. I was a Dave Smith customer previously and the team at Lithia beat them at every angle. More