Lithia Chrysler Dodge Jeep Ram of Great Falls

Great Customer Service Brian, the General Manager, helped me with any and all my issues I had. I will do business with him next time. Thanks again Brian. Brian, the General Manager, helped me with any and all my issues I had. I will do business with him next time. Thanks again Brian. More

Ian and Jamichael were very pleasant and did not come off as high pressure at all. This was by far the best experience at a Dealership I have ever had. I look forward to going back to Lithia when I am ready as high pressure at all. This was by far the best experience at a Dealership I have ever had. I look forward to going back to Lithia when I am ready to buy a truck. More

Kris was very friendly and showed us exactly what we were looking for. He's a great guy and definitely knows what he's doing and how to get us what we want. He's helpful in every aspect and I'd highly recomm looking for. He's a great guy and definitely knows what he's doing and how to get us what we want. He's helpful in every aspect and I'd highly recommend him to anyone looking for any kind of car. More

Kris was amazing. I saw a used jeep in their online presence over the weekend in my price range and stopped in between my husband's doctor visits Monday to have a look and drive it (we live 90 miles no presence over the weekend in my price range and stopped in between my husband's doctor visits Monday to have a look and drive it (we live 90 miles north of Great Falls). I caught Kris in the lot while driving though, he found the vehicle and let me take for a test drive. 4 hours later I drove it home. This was a great experience. Lithia took my POS tank for a trade to bring the price into the range I REALLY wanted to pay for the model I had chosen. Set me up with affordable financing with my crappy credit (hopefully this will go a long ways to improving that). Kris even took my husband over to the afternoon appointment so I could finish the paperwork. Best part, got home without my iHome portable bluetooth speaker, texted Kris and a fellow sales buddy is looking one last time for it in the POS tank, just in case... Thank You Kris! The $25 gift card is a bonus! More

Overall visit was ok. When i went in to the dealership i contacted Kristopher McKelvy. He was very friendly and took me to look at the truck i was wanting. Upon review of my credit i was unable to purchas contacted Kristopher McKelvy. He was very friendly and took me to look at the truck i was wanting. Upon review of my credit i was unable to purchase the truck but he told me where i needed to be to get the payments i was looking for and then took me to see the vehicles in that price range after i told him no car and had to be four wheel drive. I ended up with a dodge journey that he stated had Xm radio (which it does not). Also Kristopher Mckelvy took the Payoff amount on the vehicle i traded in off of my word instead of calling capital one auto finance to get the 20 day payoff so now i have to come up with more money because he did not do his part. After signing the paperwork he stated that he would go over all the features the next day since it was 9:00 that evening noone was in the detail shop. I go in the next day to find him off work and not returning for a few days. This is in my opinion poor customer service as he had to know he was off work the next day. More

We enjoy going to Lithia in Great Falls to purchase our vehicle. Dealing with Brent has been more than a pleasure. They are always willing to work with you no matter what, and always getting the best deal vehicle. Dealing with Brent has been more than a pleasure. They are always willing to work with you no matter what, and always getting the best deal for their customers. We have been in Great Falls 3 years now and have purchased 3 vehicles from them in that time. We highly recommend Lithia and their friendly staff. More

It was truly a wonderful car buying expierence. Mike's speed of service and sense of urgency and flexibility made this the best car buying expierence I have ever had. Deidre got me the best APR pos Mike's speed of service and sense of urgency and flexibility made this the best car buying expierence I have ever had. Deidre got me the best APR possible on the market, even though it wasn't through the dealership which was nothing short of phenominal. Both employees greeted me with a smile and absolute respect. And to top it off, the dealership played Air1 radio which is my favorite, a positive and enoucraging radio station which gave me a deeper appreciation of the value and commitment of all the Lithia employees. Five out of five stars for this dealership, don't think I'll ever find service this good anywhere else! More

Respectful and not pushing us to buy (can't stand when dealers are down your throat and rushing you). He went over all vehicle options and helped meet us with a reasonable price. Impressed with how h when dealers are down your throat and rushing you). He went over all vehicle options and helped meet us with a reasonable price. Impressed with how he didn't make us feel like "just another sale." More

I was greeted and asked if I needed any help right after I entered. No waiting around wondering if they even knew I was there like I have experienced at other dealerships. I had an appointment and was able I entered. No waiting around wondering if they even knew I was there like I have experienced at other dealerships. I had an appointment and was able to make contact with my salesman right away. The appointment is the way to go. That way the salesperson knows what you are interested in and can save time by taking you right to only those vehicles. My salesperson, Robert Buley, was very knowledgeable and was able to answer all of the questions I had regarding different model trucks I was looking at. The whole process went very smooth. I have purchased my last 4 vehicles from Lithia Great Falls, my son has purchased 3 and several friends have purchased there based on me telling them about my great experience. I will definitely go back when it comes time for my next new or used vehicle purchase. More