Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

There is something completely off by this dealership. There is a lack of common sense. I received a call asking if I had my own truck. And then 20 minutes later stated I needed a new oil filter or they c There is a lack of common sense. I received a call asking if I had my own truck. And then 20 minutes later stated I needed a new oil filter or they can’t keep troubleshooting. The problem on both accounts is the oil filter is literally 48 hours. And the code cleared when I gave them the code before I even dropped it off. More

Dave Franco is very good at everything. He’s the man. Very professional. He won’t let you down He’s the man. Very professional. He won’t let you down More

Dragan made my Jeep purchase a smooth and stress free experience! I highly recommend working with Dragan when you go to Lithia of South Anchorage. experience! I highly recommend working with Dragan when you go to Lithia of South Anchorage. More

I am very satisfied by the outstanding consumer service I received using Lithia. They went above and beyond to make purchasing a vehicle on an island seamless and enjoyable. Drago was wonderful and I appreci received using Lithia. They went above and beyond to make purchasing a vehicle on an island seamless and enjoyable. Drago was wonderful and I appreciate how easy it all was. My only suggestion was that I bought I used car and it was delivered to me with garbage in it and no floor mats. Being in Alaska, it should’ve been offered at least, as it is a necessity! More

I dropped my vehicle off for service, tried to call for updates after 5 days, had to call deferent parts of the dealership to get a human to answer, left messages for the service manager and general manage updates after 5 days, had to call deferent parts of the dealership to get a human to answer, left messages for the service manager and general manager, and still no contact with me after 13 days More

Chuck and Ben were fantastic to work with when purchasing a new vehicle! No pressure, easy going, above and beyond! a new vehicle! No pressure, easy going, above and beyond! More

Terrible service. Had an 8:30 a.m. online appointment, but it was never checked or acknowledged. No updates, no communication. Called the service department four times Had an 8:30 a.m. online appointment, but it was never checked or acknowledged. No updates, no communication. Called the service department four times—no answer. Left a voicemail and still no call back after 90 minutes. They never even started the service. Completely unacceptable. More

Dragon and Mark were great to work with! Car buying can be difficult, but they made it pretty quick and easy:) Car buying can be difficult, but they made it pretty quick and easy:) More

I can’t say enough about the team at Lithia. They all took care of me and put me and my family in exactly what we wanted. Our salesman David Franco even ran to his house and got me a diaper and They all took care of me and put me and my family in exactly what we wanted. Our salesman David Franco even ran to his house and got me a diaper and wipes for my three year old!!! Now that’s customer service!!! Thank you all! More

Great service. Shaun was awesome. Answered all my questioned thoroughly. Great deal on our vehicle. Shaun was awesome. Answered all my questioned thoroughly. Great deal on our vehicle. More