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Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe

Santa Fe, NM

2.0
145 Reviews

7401 Cerrillos Rd

Santa Fe, NM

87507

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Showing 145 reviews

October 04, 2019

Very good Everyone was very helpful. Again, TomasvAlbor was there to help me thru my visit back to Lithia. I will recommend him for all my friends, car-truck p More

by 4PinonesT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Albor, Mark Naranjo, Carlos Abeyta
October 01, 2019

Can't get a car serviced Another bad contact with Litihia: My brake warning lights going on and off. Car still on warranty. Could pose a danger driving. Lithia offers a seri More

by dwc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
i've been unable to work with anyone, can't get service scheduled
Oct 01, 2019 -

Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe responded

I am sorry for your frustration with our scheduling processes. I may have a compromise if you are willing to accept? We try not to overschedule because that creates a whole different set of problems. If you are willing to drop off your vehicle for a day or two I am sure we can get the brake issue corrected. We can fit it in with our normally scheduled appointments and get it completed. As far as our online scheduling we do not require an appointment for normal maintenance, however we may not be able to complete an oil change in super timely fashion if we have a lot of people dropping off all at the same time that's why we request you do actually call and make an appointment. If you are willing to leave the vehicle for an oil change we can always get to it that day it just won't be the normal 45 minute to hour turn around. If you would like to call me direct I would be happy to get some thing set up for you myself. 505-473-1234. Just ask for me Cory Vollmer General Manager.

September 21, 2019

Great service, very professional and courteous. Robert Anaya was very courteous and professional. Serviced my Jeep exceptionally well.. He explained the work completed and was very professional. Tha More

by Zina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Anaya
September 04, 2019

Excellent They did a great job with everything! They fed us pizza, gave us water, were so friendly and were able to get me in a great jeep! More

by cassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Vollmer, David Custred, Roger Nussbaumer
August 07, 2019

Excellent service man, Carlos. Easy reservation system Friendly, professional, competent service man, Carlos Abeyta. Thank you, Carlos for your insight and professionalism, and personable demeanor. Waitin More

by Steve Tebbetts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Abeyta
July 06, 2019

great service great service Arrived at the appt time of 9:30. Was told that the oil change and vehicle inspection would be complete in 45 minutes. They were comple More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Abeyta
July 06, 2019

knows and explained everything not forced to purchase, but tried to help me understand the purchase. explained all details of finance. Very friendly. The thing that i did not like i More

by Albert1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archuleta, David Custred
June 02, 2019

Awesome Sergio explained everything and was very thorough about my purchase. Customer service was on point. From the moment I got there to when I left. More

by Joanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio
May 30, 2019

Lithia Santa Fe is a firt rate operation Lithia Automobile Co. not only has great automobiles and service, but the sales person was very professional, polite, knowledgeable and efficient. I w More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Custred, Roger Nussbaumer
May 30, 2019

oil change Arrived at the appt time of 9:30. Was told that the oil change and vehicle inspection would be complete in 45 minutes. They were complete in 30 minute More

by Fred
Recommend Dealer
Yes
Employees Worked With
Paulina Sena
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