Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe

Itzury Jimenez was very helpful & professional. She took the time to look up my agreement and help me understand my options . She took very good care of me & my Jeep. Other employees smiled & said She took the time to look up my agreement and help me understand my options . She took very good care of me & my Jeep. Other employees smiled & said hello. I was just there for an oil change but they make me feel important. More

Great very good customer service. My wate wasn't to long and I liked that you all had coffee and popcorn. My wate wasn't to long and I liked that you all had coffee and popcorn. More

The sales rep Jose Tapia was rude and obnoxious. I was set to purchase a vehicle from Lithia but not after the experience i had. I was set to purchase a vehicle from Lithia but not after the experience i had. More

All personnel I encountered were kind,courteous and professional. Showroom was immaculate and well stocked. professional. Showroom was immaculate and well stocked. More

Our salesman went over and beyond. The "closer" was very kind and helpful also. tgreat The "closer" was very kind and helpful also. tgreat More

Steve and Dominic did a terrific job of putting me into the right vehicle. Also, I was impressed with the other folks I met at Lithia. the right vehicle. Also, I was impressed with the other folks I met at Lithia. More

Good experience,. They provided timely service. Would like to see free car washes for customers with over 200 dollar charges. They provided timely service. Would like to see free car washes for customers with over 200 dollar charges. More

I was vacationing in Santa Fe from California and about to begin my return trip when the turn signal on my 2016 Dodge van went out. I immediately drove to Lithia and asked if the service department could s to begin my return trip when the turn signal on my 2016 Dodge van went out. I immediately drove to Lithia and asked if the service department could sneak me in without an appointment. Anthony was very accommodating and, while I had to wait a few hours while the dealership located the part and installed it, I was able to avoid delaying my return trip. The price was fair for the part and the expedited service. More

Service personnel we re very proffesional but it took a long time to check in and checkout. Stood in front of counter for a long time before someone tokk care of me even though I was the only only waiting long time to check in and checkout. Stood in front of counter for a long time before someone tokk care of me even though I was the only only waiting. You need more service personnel taking care of customers. My vehicle was ready but after a long wait I had to go to service desk to inquire and my folder was at the bottom of a pile ready. I am an oxygen patient and I was afraid that my oxygen would run out while I was waiting. Otherwise they were courteous and very professional. I have been taking my vehicle to Lithia for service for many years and I will continue to do so. More

Worst dealer I have ever used . .unhelpful and incompetent...go elsewhere if you need decent services .unhelpful and incompetent...go elsewhere if you need decent services More