Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe

Purchased a 2025 Rebel 2500 turbo Deisel from Lithia Santa FE. I drove 1,700 miles on it before the check engine light came on. It needed FIVE software updates and a control module replacement. It’s be Santa FE. I drove 1,700 miles on it before the check engine light came on. It needed FIVE software updates and a control module replacement. It’s been in their service department for 2 weeks and I don’t even have an ETR. BEWARE don’t buy a new Rebel from this dealer until they and stelantis fix their issues. This dealer blames dodge but they took my trade in and cash and suckered me in to buying an extended warranty. If I had a do over, I would not use this dealer and I would let somebody else be Dodge’s “guinea pig”. This was Lithia’s service department name for me -the customer More

I bought a 2018 Power Wagon from this Dealership and as soon as I got into it to drive home the engine light came on and since then nothing but excuses and lies from the GM Mr.Mike Garza and everyone in th soon as I got into it to drive home the engine light came on and since then nothing but excuses and lies from the GM Mr.Mike Garza and everyone in the service Department. My truck has not been fixed and now they dont answer or return calls or emails. DO NOT BUY A VEHICLE FROM THIS PLACE,dishonest and lie to customers, anything to sell a vehicle. More

Fantastic rates and an excellent dealership. This dealership was willing to go the extra mile and collaborate with me more than any other. Jose promptly provided me with the ideal truck and addr This dealership was willing to go the extra mile and collaborate with me more than any other. Jose promptly provided me with the ideal truck and addressed all of my questions. More

This car dealership is among the greatest, if not the best. Kevin provided me with excellent service, and Larry handled my finances. I advise you to visit them for your transportation requirements. best. Kevin provided me with excellent service, and Larry handled my finances. I advise you to visit them for your transportation requirements. More

Worst dealership ever! Jeep been there over 3 months to get new engine, said they waiting on extended warranty to get back to them, when it’s still under factory warranty! Jeep been there over 3 months to get new engine, said they waiting on extended warranty to get back to them, when it’s still under factory warranty! They will not return phone calls a most of time will not even pickup the phone by operator. While there my hood was damaged a they going put a patch job instead of replacing the hood. I get different story’s every time i talk with them. Do not waste ur time an money here, take it to a different state to be worked on! More

Lithia Santa fe has the worst customer service I have ever dealt with. My pickup was down there because the front collision camera wouldn’t calibrate. They had safelite put in a windshield then tried aga ever dealt with. My pickup was down there because the front collision camera wouldn’t calibrate. They had safelite put in a windshield then tried again. Then said it needed a mopar windshield. They said the tech went on vacation but no one takes over their vehicles. I had to buy a mooar windshield from them and then safelite wouldnt install it so we got sick of the run around and picked up the truck, another windshield company asked why the were replacing a perfect windshield and come to find out it already was a mopar windshield. Took the truck to a dealership in Colorado and it was diagnosed in a day lithia had it for 3 months. The service manager was zero help along with their corporate office. Do yourself a favor and go anywhere else you will thank me later. Customer service is not a priority and neither are you. More

How do you get service to answer calls or return messages? I've been calling for a week and a half regarding a Jerp Grand cherokee purchased there, that won't run or start. Call everyday, no answe messages? I've been calling for a week and a half regarding a Jerp Grand cherokee purchased there, that won't run or start. Call everyday, no answer, no one returns messages. More

I recently purchased a 2024 Jeep Rubicon 392 from Lithia Chrysler Dodge Jeep RAM FIAT of Santa Fe, and I couldn’t be more thrilled with the entire experience! From start to finish, Mark J. Martinez, the onl Chrysler Dodge Jeep RAM FIAT of Santa Fe, and I couldn’t be more thrilled with the entire experience! From start to finish, Mark J. Martinez, the online sales professional, went above and beyond to ensure a seamless and enjoyable process. Mark's responsiveness and expertise made all the difference. He answered every question promptly, provided detailed information about the vehicle, and worked tirelessly to get me the best deal. His friendly demeanor and dedication to excellent customer service were top-notch. When I arrived at the dealership, the Jeep Rubicon 392 exceeded all expectations – a dream vehicle with impeccable craftsmanship and performance. Mark made sure everything was set up perfectly, and the dealership team including the finance manager was equally welcoming and professional. If you're in the market for a new vehicle, I highly recommend Lithia Chrysler Dodge Jeep RAM FIAT of Santa Fe. The level of care, honesty, and efficiency is second to none. Thank you, Mark, and the entire team, for helping me drive away in my ultimate dream Jeep! More

Good luck getting service. Quoting three weeks for oil changes, three MONTHS for everything else. Service is okay, if you can wait long enough to get in. Dealership never seems Quoting three weeks for oil changes, three MONTHS for everything else. Service is okay, if you can wait long enough to get in. Dealership never seems busy, so not sure what the problem is. If they are really that busy, they need to hire more mechanics. If they simply don't want to service vehicles, they're doing a great job driving away business. Will go elsewhere from now on. More