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Lithia Chrysler Dodge Jeep Ram FIAT of Helena

Helena, MT

4.5
395 Reviews

3401 US-12 E

Helena, MT

59601

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Showing 395 reviews

October 05, 2023

Horrible service. Long waiting time and won’t take responsibility for things caused by their mechanics. More

by tundratank71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Merrill
Oct 07, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 361-6644 when you have a chance. We look forward to hearing from you.

October 05, 2023

Great service love the guys and gals there. Always on top of stuff and great customer service More

by walkendog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mcabe
Oct 07, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2023

The dealership recently completed our first service on a new jeep. They were easy to work with, had great communication, and got our vehicle in quickly. Thanks! More

by bzanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill, Brian Wilkinson
Oct 02, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2023

This dealership provided a fine professional experience. The salesman was pleasant and accomodating. Financing was easy. Even working with the detail department was enjoyable and satisfying. My wife and I a More

by Gersech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Geyer
Oct 01, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi Gersech, your satisfaction is important to us, so we want to sincerely thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Helena and we hope to see you again soon!

September 26, 2023

Best car purchase experience I have ever had! Entire sales and finance staff I dealt with were outstanding! I would strongly recommend this dealership! More

by andycirinesi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler and Deejay in sales and Tristen in finance were All Excellent! Five Star Ratings to All!
Sep 28, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

September 22, 2023

When I give Lithia a 5 star review it is only for the service department. They go above and beyond to keep the customer informed and assured. The only reason I purchased a vehicle from Lithia was due t More

by mkbuckus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilkinson
Sep 25, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, thank you for taking the time to leave a review for us at Lithia Chrysler Dodge Jeep Ram FIAT of Helena. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

Second time in for the same noise they've replaced parts of two different ends of my vehicle it's still making the same noise when it accelerates they want to get it back in for a third time so they can try More

by btracy302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Merrill, Brian Wilkinson
Sep 04, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (877) 361-6644 so we can work towards a resolution.

September 01, 2023

They do a great job, BUT when I picked up my jeep they said I need to get my tires rotated. I wish they would have called me and asked if they could rotate my tires while doing an oil change. Now I have t More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill, Brian Wilkinson
Sep 04, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello Sharon, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 31, 2023

We take our 2021 Challenger Scat Pack Widebody and the 2022 TRX here for service. They always get us in quickly and finish the services fast. Highly recommend. More

by Hemmingerranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill, Brian Wilkinson
Sep 03, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Helena and we hope to see you again soon!

August 27, 2023

We worked with Jory, if you found one online you are interested in, ask for him. From the first email to walking out the door, everyone from test drive to finance was very friendly and helpful. More

by BrittR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jory Lamping
Aug 30, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena! If you have any further questions, please give us a call. We're always happy to help!

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