Lithia Chrysler Dodge Jeep Ram FIAT of Helena
Helena, MT
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purchase pre-owned dodge truck I made a deal during the deal I asked the sale person about the warranty on the vehicle ,I choose to purchase a policy.I also asked about the lifetime I made a deal during the deal I asked the sale person about the warranty on the vehicle ,I choose to purchase a policy.I also asked about the lifetime oil change .When I asked about the type of oil the salesman stated that they use synthetic oil.I found out later that they use quaker state oil,[that was lie number 1]The salesman also stated that the truck was in the shop and that everything was checked out the oil and filter were changed[lie number 2] When I got the pick up home I discovered that the oil was very dirty as well as being 1 quart low the fluids all needed topped off.When I call the service department I asked what brand of filter they used on these trucks when they changed oil the man told me mopar filters,well the filter on this truck is a wix filter.So when you deal with these people watch them close. More
Top Notch Jake was great in dealing with our ever changing minds. He was very conscious of our price range and made sure we were comfortable before signing, t Jake was great in dealing with our ever changing minds. He was very conscious of our price range and made sure we were comfortable before signing, there was no pressure. In fact he was so great we decided to get two (Nissan&Dodge2500), he even came to pick up our trade in. The follow up we’ve had in the two weeks since has been amazing. I would recommend LithiaChryslerJeepDodgeofHelena to anyone looking to purchase a new vehicle. More
From Mercedes to Jeep It was not easy going from a luxury car to an SUV. After driving many, I chose the Jeep Trailhawk. I have to admit that we usually purchase vehicles o It was not easy going from a luxury car to an SUV. After driving many, I chose the Jeep Trailhawk. I have to admit that we usually purchase vehicles out of town because the experience locally is tougher than it should be. However, this time I ran across a fantastic sales person who was not only kind but thorough and even has top notch follow up. If it wasn't for him, I probably would have changed dealerships in the two week numbers negotiation, but he kept things positive and showed us he valued the business. More
new truck add-ons We bought a new truck and had the dealership install a hitch, rhino line the bed and sides and also install a grill guard. The truck was ready for pic We bought a new truck and had the dealership install a hitch, rhino line the bed and sides and also install a grill guard. The truck was ready for pick up when promised. The work was excellent. We were very happy with the service dept. More
I needed a truck that could tow at least 4,500 lbs and the salesman assured me the 1/2 ton V6 I bought could get the job done. After just a little research I found the truck could only tow 3,400 lbs! I the salesman assured me the 1/2 ton V6 I bought could get the job done. After just a little research I found the truck could only tow 3,400 lbs! I tried to take the truck back but Justin Walsh would not allow it. The impression I got from the dealership was that they are ONLY concerned about making a sale and will say anything to get you to buy. Lithia of Helena is why car salesman have such a poor reputation. More