Lithia Chrysler Dodge Jeep Ram FIAT of Helena

decent, effective, ok ecperience I wouldn't rate my experience a start 5 but it wasn't a star 1 either. Salesman we dealt with over the phone was wonderful, Casey, but unfortunately h I wouldn't rate my experience a start 5 but it wasn't a star 1 either. Salesman we dealt with over the phone was wonderful, Casey, but unfortunately he was busy when we arrived so another salesman took his place, Jake. Jake wasn't horrible but he also talked the salesman talk, which could have made me go elsewhere, and didn't try to get to know us as people. Jake also had us sign that he had gone through all the buttons and gadgets the vehicle has but in reality it was Casey that showed us the ins and outs once the sale was complete (Jake was no where to be found). I feel badly that Jake got credit for the sale when it should have been Casey as he did the real work (dealing with me over the phone, running initial numbers, and finishing the sales with helping me understand the buttons and such as well as sincing my phone for me.) I would also hate to hear that my review went against Casey as he didn't do anything worthy of a bad review. Please don't think Jake was horrible, he wasn't, he just talks the usual sales talk and is all about the sale not the person's need, otherwise the typical salesman. More

Happy but a little Everything with the sale was excellent. I was a little disappointed that my vehicle was not picked up and detailed and provided a full tank of gas as Everything with the sale was excellent. I was a little disappointed that my vehicle was not picked up and detailed and provided a full tank of gas as was promised. Perhaps they have not had the time to contact me. I had not planned to spend so much time at the dealership as I was still looking. I did have a meeting to go to so I left the dealership without having them detail it and fill the tank. I was going to buy another chevy and never made it thanks to your excellent staff. Other that the above item I enjoyed the experience More

factory recll on my 07 aspens I was glad to see Howard Reed is back.They told me it would take about 30 minutes, and they had it done. that was awesome! I was glad to see Howard Reed is back.They told me it would take about 30 minutes, and they had it done. that was awesome! More

Easy process friendly staff The process was easy , nonpressured atmosphere. If they don't have what your looking for they will find it elsewhere for you. Service after the purcha The process was easy , nonpressured atmosphere. If they don't have what your looking for they will find it elsewhere for you. Service after the purchase is vital, they do that More

highly professional and competent While difficult to reach 'after hours' when reached they were extremely helpful. Vehicle had a computer 'glitch' which the service department readily While difficult to reach 'after hours' when reached they were extremely helpful. Vehicle had a computer 'glitch' which the service department readily fixed with dispatch. More

Wonderful Compared to other dealerships in the Helena area. You guys ROCK! To be greated by the General Manger before getting into the door is just unheard of. Compared to other dealerships in the Helena area. You guys ROCK! To be greated by the General Manger before getting into the door is just unheard of. The time it took was very fast for us to drive off in our new vehicle. 4 hours total is just in unheard of. More

Great Experience Randy and the staff did a great job. Several people I know bought new vehicles this past month because of the promotion on new Crew Cab Ram's - great Randy and the staff did a great job. Several people I know bought new vehicles this past month because of the promotion on new Crew Cab Ram's - great price and value. More

Great folks at Lithia This is our third vehicle from Lithia.And as always, I received a fantastic deal and was processed through the complete buying experience in a very sh This is our third vehicle from Lithia.And as always, I received a fantastic deal and was processed through the complete buying experience in a very short time.I also enjoy my time with Mike Ishak,General Sales Manager who insures my buying experience is there top priority.We are hooked on Lithia for all future car buying. More

exceptional Howard and his crew were nothing but exceptional in handling my service requirements. I would recommend this service department to anyone that needs a Howard and his crew were nothing but exceptional in handling my service requirements. I would recommend this service department to anyone that needs assistance. All of my questions were answered and I was in and out in minimal time. More

Service No complaints - fast service, friendly. Facility condition was average. Could use some updates - cleanliness, fresh paint, etc. Staff was very fri No complaints - fast service, friendly. Facility condition was average. Could use some updates - cleanliness, fresh paint, etc. Staff was very friendly and efficient. Very good experience. More