Lithia Chrysler Dodge Jeep Ram FIAT of Helena
Helena, MT
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Personalized Service Tony Bickel is exceptional as a service advisor and kept me informed of the cost and duration of the repairs and any extra recalls that needed to be p Tony Bickel is exceptional as a service advisor and kept me informed of the cost and duration of the repairs and any extra recalls that needed to be performed. More
Part of a real family When purchasing a vehicle hear you truly do become part of the family. From their sales staff to finance managers and especially Howard in service wil When purchasing a vehicle hear you truly do become part of the family. From their sales staff to finance managers and especially Howard in service will bring you back. Fair , honest and with Howard back reliable service. More
Very helpful staff and patient with questions. Very helpful staff who took the extra time to explain how and why service is needed a the time of appointment. They finished the expected work a day e Very helpful staff who took the extra time to explain how and why service is needed a the time of appointment. They finished the expected work a day earlier than expected. No complaints! More
Great Nick worked hard to get me into a car I liked and could afford. Which wasn’t easy. I have a lot of requests and not a lot of money. I was also upsi Nick worked hard to get me into a car I liked and could afford. Which wasn’t easy. I have a lot of requests and not a lot of money. I was also upside down in my trade. He did an excellent job More
Buying and service Bought a new 2017 Dodge Ram. Worst experience with dishonest and unethical sales. Then tried to get it looked at because of defrost problems and can Bought a new 2017 Dodge Ram. Worst experience with dishonest and unethical sales. Then tried to get it looked at because of defrost problems and can't get in for 3 weeks . Called Missoula Dosge dealership and they were able to get it in in one day. Doesn't say much about the Helena dealership. Buy somewhere else!!!! More
It was great and I’m picky They are awesome and really helpful. It takes me forever to make up my mind and they were very patient with me. I asked opinions and were very truthfu They are awesome and really helpful. It takes me forever to make up my mind and they were very patient with me. I asked opinions and were very truthful. More
Excellent experience on service! Josh Merrill, Service Advisor for Helena Lithia Chrysler Dodge Rocks! Picked up on an issue and took care of the problem and no hassle. We are com Josh Merrill, Service Advisor for Helena Lithia Chrysler Dodge Rocks! Picked up on an issue and took care of the problem and no hassle. We are completely satisfied. More
Purchase follow up Follow up to find inserts to cover fifth wheel and goose neck hitch holes in the box. Matt continues to be very helpful even after the sale was compl Follow up to find inserts to cover fifth wheel and goose neck hitch holes in the box. Matt continues to be very helpful even after the sale was completed. More
Taken I was sold a 93 GMC pickup for my son and he got to drive it for maybe 3 weeks. The engine started knocking after a week and a half. I had my mechanic I was sold a 93 GMC pickup for my son and he got to drive it for maybe 3 weeks. The engine started knocking after a week and a half. I had my mechanic check it out and was told it had a failing engine. One out of 8 cylinders had no compression and 2 more were failing. I sent a text to the salesperson and received NOTHING in response. Not a I'm sorry we didn't realize the engine was going, or anything else for that matter. So long story short. I have a 4300.00 paper weight. Yes I bought it as is but I told salesperson that I had just got taken at the lot next door and was trying them this time. Even though it was bought AS IS, I thought my son would have got more than 3 weeks out of the vehicle. This is just one more reason to not trust the car lots in this town. I grew up around my uncles car lots and I know the business, I have worked in it from sales all the way down to lot boy. Because I knew the risk of buying used and it was as is, it took me a few weeks to decide to write this. Signed Just looking for a fair deal More
Terrible...and it's not over yet This experience has been terrible. Can't get warranty work done. Multiple departments have no clue what's going on. Service literally never heard of m This experience has been terrible. Can't get warranty work done. Multiple departments have no clue what's going on. Service literally never heard of me, two days before my appt. Worst experience of my life so far. More