Lithia Chrysler Dodge Jeep Ram FIAT of Helena

Short appointment for cruise recall Josh always is great to deal with. Always welcomes me and has car ready when promised. . Also dealt with John, who was very friendly and had my detai Josh always is great to deal with. Always welcomes me and has car ready when promised. . Also dealt with John, who was very friendly and had my details ready More

Experience with Recall Item and Josh Merrill Service Advisor I was notified that there was a recall on my truck and I made an appointment to get it taken care of. I had 45 minutes before I had to leave for a I was notified that there was a recall on my truck and I made an appointment to get it taken care of. I had 45 minutes before I had to leave for another appointment, and I was going to ask for a ride because usually it takes longer than I had planned at a dealership. Josh said that he could have me out of there in 30 minutes. I was skeptical but said ok. And he delivered. I was able to get out of there well within the time that I needed to, as he promised. That means a lot to me, because my time means a lot to me. He also seemed genuine and honestly wanted to help me have a good experience with them. This is appreciated more than you know. Thank you for a GREAT experience Josh!!!! Robert Clark More

Cruise control recall The cruise control now works totally different than before. It used to maintain set speed going down hill but now allows speed to increase as much as The cruise control now works totally different than before. It used to maintain set speed going down hill but now allows speed to increase as much as 10-12 mph over set speed. Not happy about that at all. More

Excellent Customer Service This is the 2nd vehicle we have purchased from this dealership in the past 2 years, and will continue to purchase from them for years to come. The cus This is the 2nd vehicle we have purchased from this dealership in the past 2 years, and will continue to purchase from them for years to come. The customer service is hands down the best we have experienced anywhere. When we realized the air conditioning in our brand new Jeep was not functioning, they were quick to remedy the situation and even went as far as to provide me a vehicle to drive while the parts needed were ordered. We also noticed a small dent in our Jeep, and they have scheduled someone to get that fixed. Even with these mishaps, the communication from the sales team has been top notch. Highly recommend! More

Great Service! I was very please with the friendly service given to me by my adviser Mr. Merrill. He greeted me and immediately explained why my Ram was being recall I was very please with the friendly service given to me by my adviser Mr. Merrill. He greeted me and immediately explained why my Ram was being recalled. The entire process only took slightly more than a hour. More

Excellent customer service , I will buy next truck here. I had complicated repair done on my Ecodiesel. I am from Wyoming, so I was stranded. It was done in a timely manner. Josh is who I dealt with and was I had complicated repair done on my Ecodiesel. I am from Wyoming, so I was stranded. It was done in a timely manner. Josh is who I dealt with and was extremely helpful and realistic in the time frame needed for the repair. More

They we're fast and friendly answered all my questions Your guys are always fast, friendly, answer all my questions. They always go over the paperwork with me to ensure that I understand everything. I thin Your guys are always fast, friendly, answer all my questions. They always go over the paperwork with me to ensure that I understand everything. I think they have great customer service skills. More

Lithia OF Helena Rocks! After searching the northwest for my dream jeep, I realized that Lithia Of Helena could set me up with the add-ons I wanted for the best value. The After searching the northwest for my dream jeep, I realized that Lithia Of Helena could set me up with the add-ons I wanted for the best value. The Helena Lithia Team was refreshingly courteous and their professionalism has exceeded my highest expectations. With access to over 75,000 new and used vehicles in their inventory, I knew that the Lithia Team would be able to help me find the right vehicle. They had such a great selection in Helena that I found the perfect jeep I was looking for right their on their lot! Having the opportunity to connect and work with the Lithia Of Helena Team on my custom build was well worth the drive from Bozeman. When all my custom mods were installed, they brought it to my door and even picked up a return lease free of charge!! -A Delighted Lithia Of Helena Customer More

Sales and Service - Justifiably Earn 5 STARS My son and I were looking for a used low mileage replacement truck. My son had done his homework = Dodge Ram 1500 with 5.7 l Hemi. CarGuru.com had pl My son and I were looking for a used low mileage replacement truck. My son had done his homework = Dodge Ram 1500 with 5.7 l Hemi. CarGuru.com had plenty of listings! Lithia of Helena had a couple of trucks list that meet Ryan's criteria - one was a little more than he wanted to spend, but doable. Called Scott Kaminski ( I had bought a 6.7 Turbo Cummings truck from Scott in 2014 - love the truck) and set up an appointment to view the trucks. Shorty thereafter my son test drove and closed a deal with Scott and Randall Magill (Finance). Randall secured my son a Low interest rate which made the purchase/payments in budget. No haggling back in forth just great no pressure treatment, put a beautiful 2010 Hemi in my son's possession. Oh, CarGuru had listed the purchase price of the truck as "FAIR", another reason we were interested. Howard Reed the Service Department Manager is another reason we chose Lithia, Howard runs a great Service Department with a great staff! Give these guys a look!!!!!!!!!!!!! Let them earn your business!!!!! More

Everything went great! They were friendly and efficient. Everything seemed good. I basically came in for a recall on my shifting lever. They said it’s fine. So, I’m done They were friendly and efficient. Everything seemed good. I basically came in for a recall on my shifting lever. They said it’s fine. So, I’m done today. More